Wharton Knowledge Base
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Technology@Wharton
MyWharton
Student Computing
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Home
Glossary
Connections - Wired & WiFi
Wireless
Wireless Network Overview
Troubleshooting WiFi (AirPennNet) Issues
Connecting to the Network Drive: Faculty and Staff
Virtual Private Network (VPN)
Configuring the Wharton VPN
Using the Wharton VPN
AirPennNet-Help has Changed: Now It's "Connect to AirPennNet"
Accounts, Access & Email
Account Overview
Understanding Your Accounts (Students)
PennKey Accounts
Wharton Gmail Overview (Students)
Penn Students Taking a Wharton Class
Department Website Faculty Profile
Wharton Alumni Account
Wharton Computing Accounts & System Policies
Club Websites and Club Email Account Information (Students)
Graduating Students: Account Closing Dates
Account Management
Create Your Wharton Account
Problem Creating your Wharton Account?
Change or Reset your Password
Change your Pennkey Username
Wharton Passwords: Guidelines and Tips
Two-Step Verification: Start Here
Exchange Students Account Closing To-Do List
Graduation Technology To-Do List
Email Management & Configuration
Alumni Forwarding Address: Overview
Managing your Google@Wharton Gmail Account (Students)
Forward Your Wharton Gmail to a Personal Mail Inbox (Students)
Send as your Short Address from your Personal Gmail (Students)
Send as your Alumni Forwarding Address (Students)
Setup an out-of-office/vacation message in Gmail
Retrieve Complete Headers from an Email
Set Your Primary Email Address in Penn Directory
Whitelist Addresses or Domains in Gmail
Back Up Wharton Account Data using Google Takeout (Students)
Transfer/Backup Wharton E-mail to a Personal Account (Students)
Export & Transfer Messages from MacMail (Students)
Configuring Outlook for Gmail (Faculty & Staff)
Configuring Outlook for Gmail (Students)
MacMail for Google@Wharton (Students)
Accessing a Wharton Group Email Account (Students)
Mailing Lists: Overview
Calendars
Wharton Calendar Overview (Students)
Additional Access
Wharton Computing Student Resources
Cloud Storage Options (Students & Staff)
Canvas & Learning Tools
Canvas Help for Faculty and Staff
Canvas Basics
Requesting a Canvas site
Getting around in Canvas
Communicating through Canvas
Copying from one Canvas site to another
Accounts and Access
Accessing old Course sites
Adding users to a Canvas site
Canvas app (for teachers)
Appointments and Groups
All about appointments
All about Canvas groups (for instructors)
Assignments and Quizzes
All about assignments
All about quizzes
Delivering online exams
Respondus LockDown Browser (Faculty)
Files and Folders
All about files and folders
Linking to articles and files
Using Study.Net
Grading
All about grading
Grading: advanced features
New gradebook (effective August 2019)
Canvas Help for Students
Apps and Learning Tools
Canvas and Study.Net apps (for students)
Using Bitdefender with learning tools
Respondus LockDown Browser for Personal Devices (Students)
Using Safari with learning tools
Working with Canvas
Access and course sites
All about Canvas groups (for students)
Assignments and quizzes
Calendar and appointments
Class recordings
Files, folders and Study.Net
Submitting Videos on Canvas
Learning Lab
Backtester: How to Access
Change Management Simulation
Change Management Simulation: Access the Next Scenario
Common Value (CV) Auction: How to Access
Customer Centricity: MKTG 101 - How to Access
FutureView
FutureView: How to Access
Geopolitical Influence & Strategy Tool (GIST): Retrieve Login Credentials (Internal)
Horizon
Horizon: Issues
Horizon: How to Access
Idea Machine
Idea Machine: Can I respond to a challenge after the due date?
Idea Machine: I Didn't Receive the Challenges
Idea Machine: Why Did I Get an Error When I Tried to Submit My Submission?
IEMAV
IEMAV: How to Access
Independent Private Value (IPV) Auction: How to Access
Intermap: How to Access
Looking Glass: How to Access
MacroSim Practice: How to Access
Marketspace
Marketspace: How to Access
Rules of Engagement (ROE)
Rules of Engagement (ROE): How to Access
Rules of Engagement: Issues
SABRE
SABRE: Getting Started
Startup Game
Startup Game: Can't log in to Startup Game on my iPhone
Startup Game: How to Access
Personal Computing & Devices
Virus & Security
Wharton Computing - Security Guidelines
Compromised Wharton Account: What to do (Students)
Antivirus Software: How To Protect Yourself Against Viruses
Virus Removal Procedure
Phishing Emails: What They Are & What To Do
Firewalls: What They Are & Why Use Them
SPAM Emails: Why you are receiving SPAM from a Wharton Email
Symantec Endpoint Protection (Wharton Antivirus Software)
LastPass: Managing Passwords (and more) at Penn
Google Login Challenge - How, When, and Why
Google Security & Privacy Checkups
Backing Up
Protecting Your Work (Students)
Backing Up: What Are the Best Solutions For You? (Students)
Two-Step Verification
Two-Step Verification (Google Accounts)
Two-Step Verification (Pennkey Accounts)
Two-Step Verification: Start Here
Two-Step: Methods of Verification
Two-Step: Account Recovery
Two-Step: Best Practices & FAQ (Students)
Two-Step: New Device/Phone (Students)
Two-Step Verification (PennO365 Email Accounts)
Setting Up & Managing Devices
Whartonization Guide: Start Here
Whartonization Guide: Mac OS Laptops & Computers
Caring For Your Laptop
Whartonization Guide: Windows OS Laptops & Computers
Whartonization Guide: iOS Mobile Devices
Tech Center Appointments (Students)
Whartonization Guide: Android Mobile Devices
Technology Support Options (Students)
Laptop Buying Guide (Students)
Student Support Quick Start Guide
Buying Guide - Can I use my current / company computer? (Students)
Penn Computer Connection (Campus Computer Store)
Mobile Device Buying Guide
Apps & Collaboration
Course-related Software
think-cell
Canvas Student Apps
JMP Access and Troubleshooting Guide (Students)
Math Software: Matlab and Mathematica (Students)
Wharton Apps
Virtual Lab for Students
Virtual Lab (for Laptops)
Virtual Lab (for Mobile Devices)
Troubleshooting the Virtual Lab
Wharton Connect App
Casting your screen to the GSRs via Solstice
Virtual Meetings
Reporting Attendance with the WhartonConnect app
Software for Working & Learning
Useful Mobile Apps at Wharton
Fix an Unresponsive App
Office 365 University
Working with PDF Files
SelfControl App Causes Major Trouble
Lynda.com Video Tutorials
Parallels Desktop for Mac
Dropbox for Business
Using Licensed Adobe Products at Wharton
Creating an Adobe ID
Printing & Public Technologies
Public Computers & Technology
Using Wharton Public Computers
Using Technology in the Classrooms
Using the Group Study Rooms (GSRs)
Reserving Group Study Rooms (GSRs)
2401 Walnut Street Annex: Technology Overview and Support
Bloomberg Terminals
Sending a Fax at Wharton
Penn Library Computing Resources
Charging your Devices
Renting Computers or Video Equipment (Students)
Booking a GSR After the Reservation Period
Life@Wharton / LCD Screen Help
Troubleshooting Group Study Rooms (GSRs)
Group Study Room Policies
Public Printing
Printing at Wharton: Options, Locations, and Cost
Public Resources for Print, Scan, and Copy
Print From Your Laptop to Wharton Printers
Email Printing: Print from Mobile and Laptop
Public Printing Tips and Tricks
Public Printing Troubleshooting
Conferencing & Collaborating
Virtual Meetings
Video Conferencing with SKYPE / Google Hangout
Video and Audio Conference Calls
Consultation & Services
Research
Surveys and Analysis
Qualtrics from JSON Data
Running a Longitudinal Study in Qualtrics
Qualtrics Account (Students)
Conditional Logic with Date and Time in Qualtrics
Debug Glue Locally
New
Campus Research Resources
Accessing Wharton Research Data Services (WRDS)
Penn's Gartner Portal
Wharton Production
Preparing for Your Wharton Production Project
Wharton Production Services
Submitting a Production Request
Video Submission Guidelines for the Non-Professional
MyWharton
MyWharton Release Notes
Wharton Calendar Overview (Students)
Create and Publish Dashboard Announcements (Community Managers)
Submit and Delete Calendar Events (Community Managers and MBA students)
Create and Manage Groups (Community Managers)
Community Moderation Overview (Community Managers)
Edit, Preview, and Publish Knowledge Articles (Knowledge Users)
MyWharton Community Interface for MBAs
MyWharton Project Overview (All Staff and All Students)
MyWharton Training Center (All Staff)
Emulate a Student (Community Managers)
Join, Leave, or Manage Notifications for a Club (All Students)
MyWharton Community Interface for Undergrads
MyWharton Community Interface for WEMBAs
Using Files in MyWharton (WEMBA Staff)
Submit and Delete Calendar Events to MyWharton through CampusGroups (UGR students)
MyWharton Guide
Customizing MyWharton
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Virtual Lab (for Mobile Devices)
Last Updated: 06/27/2019
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Apps & Collaboration
Wharton Apps
Virtual Lab for Students
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Mobile
Virtual Lab
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JMP Access and Troubleshooting Guide (Students)
Last Updated: 10/02/2019
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Course-related Software
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Virtual Lab
Qualtrics Account (Students)
Last Updated: 01/07/2019
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Research
Surveys and Analysis
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Accessing Wharton Research Data Services (WRDS)
Last Updated: 07/08/2019
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Campus Research Resources
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Sending a Fax at Wharton
Last Updated: 07/20/2018
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Public Printing Troubleshooting
Last Updated: 05/01/2019
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Printing & Public Technologies
Public Printing
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Printing
Print From Your Laptop to Wharton Printers
Last Updated: 06/27/2019
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Printing & Public Technologies
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Laptop
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Printing
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Virtual Lab (for Laptops)
Last Updated: 09/04/2019
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Virtual Lab for Students
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Working with PDF Files
Last Updated: 07/02/2019
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Fix an Unresponsive App
Last Updated: 06/13/2019
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Virus Removal Procedure
Last Updated: 06/13/2019
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Personal Computing & Devices
Virus & Security
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Using the Group Study Rooms (GSRs)
Last Updated: 09/26/2019
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