For up-to-date information on available technology resources during the Coronavirus pandemic, see our Computing Availability During COVID-19 article.

Threat Protection/Antivirus Software at Wharton

The University of Pennsylvania offers threat protection and antivirus software solutions for faculty, staff, and students. For computers managed by Wharton Computing (typically faculty, staff, and the public computers in labs, classrooms, and hallways), the Crowdstrike software must be installed and running.  For unmanaged computers (typically students computers, and those not managed by Wharton Computing), the University provides Symantec Endpoint Protection free of charge. 

For more information such as recommendations and helpful tips, please see our full Virus Protection article.

Before You Start

Managed v. Unmanaged: Wharton Computing manages many computers on campus  -- these are called "managed computers".  Wharton Computing also supports people who are using computers that aren't managed by Wharton Computing -- these are called "unmanaged computers". 

  • Managed computers: purchased by Wharton/Penn; built, configured , and maintained by Wharton Computing staff.
  • Unmanaged computers: purchased by individuals or by Wharton/Penn using personal funds.

Are You Already Protected?

The first step is to determine whether you are already protected. Recommendations at Wharton differ depending on whether you are faculty, staff, student and whether Wharton Computing is managing your computer.

Unmanaged Computers (Students, Faculty & Staff  with Unmanaged or Personal Computers)

Student computers and some personal computers owned by faculty and staff are "unmanaged" -- they are not part of the Wharton Computing-managed computing environment. These computers should have antivirus protection installed -- we recommend Symantec (for Macs) or Windows Defender (for Windows 10).  

Managed Computers (Staff, Faculty)

Wharton Computing uses the Crowdstrike software to protect staff and faculty machines that are managed by Wharton Computing. (Student computers are not managed by Wharton Computing.)

Choosing Your Antivirus Software

There are several conditions that will determine which steps you take to install the appropriate antivirus software: who you are, and what kind of computers you are using. 


StudentFacultyStaff
Unmanaged MacSymantecSymantecSymantec
Managed MacN/ACrowdstrikeCrowdstrike
Unmanaged WindowsWindows DefenderSymantecSymantec
Managed WindowsN/ACrowdstrikeCrowdstrike

Antivirus Download Links

For unmanaged computers, Wharton Computing recommends using Symantec software on MacOS devices. Windows 8 & 10 devices are already protected by the built-in antivirus software, Windows Defender.

Note: If you're still running Windows 7, Wharton Computing recommends updating to Windows 10 for optimal performance, as well as security since Windows 7 support from Microsoft ended in January, 2020.

MacOS
Windows 10
Windows 10 (if Defender is not an option)

Symantec Endpoint Protection

Windows Defender

Symantec Endpoint Protection

Symantec FAQs

Here are a few questions we hear from users about Symantec:

Questions?

Students - email support@wharton.upenn.edu.

Faculty - contact your Academic Distributed Representative (login required).

Staff - email admin-support@wharton.upenn.edu.