Retrieve Complete Headers from an Email

Sometimes Wharton Computing will require the email headers for some of your emails. They are usually requested when there is an email delivery issue, namely when emails are being blocked by our SPAM filters or anti-phishing services.

Gmail

You can use the Gmail article found here to help you locate the message header for an email. If you are having mail delivery issues, feel free to copy the headers and send them, along with a description of your issue, to your IT Support Representative (see Questions section below).

Outlook

You can use the Microsoft article found here to help you locate the message header for an email. If you are having mail delivery issues, feel free to copy the headers and send them, along with a description of your issue, to your IT Support Representative (see Questions section below).

Outlook Web Client

You can use Georgia Tech University's article found here to help you locate the message header for an email. If you are having mail delivery issues, feel free to copy the headers and send them, along with a description of your issue, to your IT Support Representative (see Questions section below).

MacMail

You can use Indiana University's article found here to help you locate the message header for an email.  If you are having mail delivery issues, feel free to copy the headers and send them, along with a description of your issue, to your IT Support Representative (see Questions section below).

Questions?

Students - Wharton Computing Student Support; support@wharton.upenn.edu

Faculty - Academic Distributed Representatives

Staff - Administrative Support