JMP Access and Troubleshooting Guide (Students)
Last Modified on 04/10/2024 2:30 pm EDT
JMP is available for students to install on their computers for any Wharton class that requires the use of JMP. This article provides basic instructions on how to download, install, and access JMP.
Access JMP from Canvas: If JMP is not visible through your course's Canvas site, ask your Professor or TA to reach out to their Wharton Computing Team for help getting it added.
All Wharton Students: If you are not in a class that requires JMP and would like to install it on your laptop, contact the Wharton Student Computing team for assistance.
Not a Wharton students AND Not taking a class? Unfortunately you will not able to install JMP using Wharton's license. Contact your school's IT support team for more information.
Accessing JMP from Public Machines
JMP is available on any of the Wharton public computers, or via Wharton's Virtual Lab.
- Log into the public computer (or the Virtual Lab).
- Navigate to Departmental Applications > Statistics.
Installing JMP on a Computer
Versions for Mac and Windows operating systems are available - see installation directions below.
Mac
- Navigate to your class' Canvas page.
- Click on Modules in the menu on the left. If you do not see the Modules option, choose Files.
- Click on the link labeled JMP Pro XX_X Mac.zip (where ‘X’ stands in for the latest version number).
- For example, the Spring 2024 version is JMP Pro 17 Mac.zip.
- On the next page, click the link to Download JMP Pro XX_X Mac.zip.
- Once the file has downloaded, open the folder containing this file and open the JMP Pro XX_X Mac.zip file. This will extract the install files into a new folder with the same name.
- Double-click to open the JMP folder, and then each subfolder until you see the .dmg installer file.
- Double-click the jmppro__xxxx__mac.dmg file to run it, and follow all of the default prompts.
- After the installation is finished, JMP Pro will be available in your Applications folder.
Installing the JMP License (Mac)
If you are prompted for the license file, it can be found in the sid_files folder.
- Click the Open License button.
- Navigate to the location where you downloaded and extracted the JMP Pro XX_X Mac folder.
- Double-click the sid_files folder, and then select the text (.txt) file.
Problems or Questions?
Reach out to Wharton Computing Student Support.
Windows
- Navigate to your class' Canvas page.
- Click on Modules in the menu on the left. If you do not see the Modules option, choose Files.
- Click on the link labeled JMP Pro XX Win x64.zip (where ‘X’ stands in for the latest version number).
- For example, the Spring 2024 version is JMP Pro 17 Mac.zip.
- On the next page click the link to Download JMP Pro XX Win x64.zip.
- Once the file has downloaded, open the folder containing the file. Right-Click the File > Select Extract All > Accept all of the defaults.
- Click the Extract button.
- If it does not already open, open the newly extracted folder and open the JMP folder, and then each subfolder until you see the installer file.
- Double-click the jmppro__xxxx__win.exe file to run it, and follow all of the default prompts.
- Once the installation is finished, JMP Pro will be available in your Start button menu.
Installing the JMP License (Windows)
If you are prompted for the license file, it can be found in the sid_files folder.
- Click the Open License button.
- Navigate to the location where you downloaded and extracted the JMP Pro XX Win x64 folder.
- Double-click the sid_files folder, and then select the text (.txt) file.
Problems or Questions?
Reach out to Wharton Computing Student Support.
Troubleshooting
If you have a question on how to use JMP, contact the TA or Professor that is requiring you to use it. (Wharton Computing is unable to provide usage assistance.)
Additional information is available in the following support knowledgebases:
Questions?
If you are having trouble accessing JMP on the public computers, reach out to Wharton Computing Student Support.
