Use this checklist to make sure you are prepared to learn and work remotely. Wharton uses BlueJeans for online meetings and conferencing. If you haven't used BlueJeans for meetings yet, we recommend setting up a test meeting with a friend and running through this checklist before you actually need to use the software.
For more in-depth information see:
- Faculty: Best Practices for Switching to Online Learning
- Staff: A Guide to Remote Working-Staff
- Students: Working and Learning Remotely - Students
If you have additional questions, contact your IT representative.
Preparing your Space
- Confirm wifi is available and the connection is strong. (e.g. wifi in coffee shops can be intermittent). Use Speedtest.net if you aren't sure of your internet speed – we recommend at least 5 mbps/upload speed and 10mbps/download speed, even though the BlueJeans software recommendation is 1Mbps.
- Choose a location to work that is quiet, but will allow you to talk.
- Be aware of what is behind you when you are on camera – windows or backlighting can make it hard to see you.
- Close any personal apps and websites, and disable notifications, particularly if you are planning to screen share.
Preparing your Technology
- Browser and OS Check: Confirm your computer has an up-to-date browser. Staff and Faculty: confirm your computer is running the most recent operating system available (Windows 10 or OS X High Sierra or newer) and all browsers are up to date with bug fixes and security vulernabilities. It may be helpful to ensure you have an alternate browser installed -- such as Chrome or Firefox -- in addition to Edge and/or Safari.
- Security Check: Confirm you have an anti-virus program installed and running. If your computer was issued or configured by Wharton (faculty and staff), it will already have antivirus installed. Symantec is free for Penn staff, faculty, and students: https://www.isc.upenn.edu/how-to/symantec-endpoint-protection. Confirm you know how to use Two-Step Authentication off-campus, and consider printing backup authentication codes (https://www.isc.upenn.edu/how-to/two-step-verification-before-you-travel)
- Faculty/Staff VPN: Check that you have installed and can connect to the Wharton VPN. https://support.wharton.upenn.edu/help/configuring-the-wharton-vpn)
- Wifi: Confirm your internet connection works. (Faculty who are teaching should use an Ethernet connection if available, rather than wifi.) See details on speed needs in Preparing Your Space, above.
- Camera and Audio: Check your computer's camera to make sure it works and you know how to mute it when needed. Many devices have an embedded webcam. Check your computer's microphone and speakers. We recommend using a headset with a microphone, or earbuds for best audio experience. You should also have a phone available (and charged) in case the computer audio isn't up to par; speakerphone capability may be useful depending on your use case. Try using the Test Call feature in BlueJeans.
- Meeting Software: Check that you have an active BlueJeans account, and you can log into it using your Pennkey credentials. (https://meetings.wharton.upenn.edu) Install the BlueJeans app. See BlueJeans' recommendations for additional suggestions.
- Logging into Canvas: Make sure you can log into Canvas and find your courses. Consider whether you want to sync your Canvas Calendar. The Calendar iCal feed is located in the sidebar of your Calendar. You can import the iCal feed into any calendar app that accepts the iCal format, such
- Multiple Screens/Monitors: If you have multiple monitors or your monitor is in portrait mode, you may need to unplug the extra screens or monitors, restart your computer, and log in/launch BlueJeans again.
- Microsoft Office: If you don't already have it installed on your computer, go to portal.office.com to install Microsoft Office applications.
- Plug In Your Power: Laptops can provide a lot of mobile flexibility, but video conferencing drains batteries very quickly. For any extended use make sure you have access to power.
- Follow the Status Page: If something seems wrong with your online service, check the Wharton Computing Status Page for any outages or updates. Subscribe if you want alerts delivered to your email or phone.
Meeting Best Practices
- Mute on Joining: When you join the meeting, we recommend you mute your audio except when you are speaking. The noise made by typing, eating, or coughing can come through the audio very loudly.
- Set Expectations: if you are running the meeting, let people know what you expect.
- Recording: if you are recording, let people know.