Microsoft 365 University

Resetting Your PennKey Password

Follow these steps to reset a PennKey password.

1. Navigate to the PennKey Password Reset page.
2. If prompted, log in with your PennKey credentials.
3. Enter a new password.
4. Click Save New Password.
   • You will use this new password to log into Microsoft365 and any PennKey-protected resources.
5. Wait approximately 10 minutes for your password to sync.
6. You will now be able to log in to your account via portal.office.com.

The display name for your email account is based on your name as it is shown in the Penn Directory. If you’d like to customize your name as it appears in the Penn Directory, please log in to the Penn Directory (use your PennKey credentials) and change it there. (The change may take some time, even overnight, to sync up.)

For client configuration instructions, check here.

1. Navigate to https://m365.cloud.microsoft/apps & login with your PennO365 ProPlus credentials.
2. Click Install apps in the top-right.
3. Run the installer that downloads and follow the prompts.
4. After the installer is finished, open a MS Office application (i.e. Word, Excel, Powerpoint, etc.).
5. Sign in with your PennO365 ProPlus credentials.

1. Go to https://m365.cloud.microsoft/apps
2. Log in with your PennO365 ProPlus credentials
3. Click your name/portrait on the bottom left side of the screen
4. Click My Microsoft 365 profile  and scroll down to Install status
5. Click Manage installs; choose to view/remove copies of Office 365

You will be able to remove copies of Office here if you exceed the 5 devices limit. 

From the web...

1. Navigate to portal.office.com.
2. Log in with your PennO365 ProPlus credentials.
3. Click OneDrive.
4. Under Files, hover your mouse next to Name.
5. Click theto select all files.
6. Clickin the top menu bar.

From the sync client...

OneDrive is not only a service, but also an application. If you use the OneDrive application either on Windows or MacOS, see the appropriate instructions below.

1. Navigate to your OneDrive folder
   • Note: this is the folder on your computer where your OneDrive files are syncing to
2. Highlight all folders & files
   • This can be done using Ctrl+A (Windows) or + A (MacOS)
3. Right-click one of the files, and select Always keep on this device 

1. Launch OneNote and open the notebook you would like to export.
2. Go to File, Export, and then select Notebook.
3. On the right under Select Format, select OneNote Package (*.onepkg).
4. Name your notebook and verify the path where the OneNote package will be saved is correct, then click Create.
5. Go to File, Account, and under User Information click on Sign Out.
   1. If prompted to restart OneNote to apply new privacy settings, click on Okay to close the pop-up message.
6. Under Sign in to Office, click on Sign In.
7. Enter your personal Office account information and click Next.
8. Enter your personal Office account password and click Sign in. If you have two-factor authentication enabled for your personal Office account, you will be prompted here.
9. If prompted to use your personal account everywhere on the device, you may select Microsoft apps only or click the Next button depending on your preference. If you're unsure, select Microsoft apps only (this can always be changed later).
10. Close OneNote.
11. Navigate to the location where the notebook was saved and double-click it to open it in OneNote, then click Create.
12. Click on File, then under Notebook Information click the Settings icon next to the notebook.
13. Click Share or Move.
14. Click OneDrive - Personal, then on the right under Notebook Name enter a name for your notebook.
15. Click Move Notebook.