Public Printing Troubleshooting

This section contains some common problems and solutions for the Wharton public printers. If the solution to the problem is not found below or the issue remains unresolved, please reach out to the Student Support team.

No Printers Available on Wharton Public Computers

Sometimes students do not see any printers in the Print Dialog box when printing from the Lab, Workstation, or GSR computers.  To fix this problem, try the following steps:

  1. Click the Refresh Printers icon in the bottom left corner of the desktop.
  2. If Step 1 doesn't fix the issue, try closing the application and reopening it.

Billing & PennCard Errors

Individual Print Job Issues

Individual Printer Issues

Laptop Printing Errors

Formatting Issues

Additional Questions or Issues?

Contact: Wharton Computing Student Support

Email: support@wharton.upenn.edu