Public Printing Troubleshooting

This article covers some common problems and their solutions associated with Wharton public printers. If the solution to your problem isn't listed please reach out to the Student Computing team.

No Printers Available on Wharton Public Computers

If you don't see any printers in the Print Dialog box when printing from the Lab, Workstation, or GSR computers, try the following steps:

  1. Open the Printer Refresh folder on the desktop and try attaching to a printer by launching the desired printer shortcut ("Wharton Black & White" or "Wharton Color").
  2. If Step 1 doesn't fix the issue, try closing the application and reopening it.

Billing & PennCard Errors

Individual Print Job Issues

Individual Printer Issues

Laptop Printing Errors

Formatting Issues

Additional Questions or Issues?

Contact: Wharton Student Computing

Email: support@wharton.upenn.edu