This article provides information on protecting yourself from viruses, malware, and other malicious software. This includes good protection software to have, helpful tips, and what to do next if you think you've been infected.
Note for Staff: Antivirus software is already managed on work machines for Staff -- you will not need the software listed below.
Windows 7 - Symantec Endpoint Protection is offered by the University to all students for free.
Windows 8/10 - Windows Defender is the default antivirus software on Windows 8 & above.
MacOS - Symantec Endpoint Protection is also offered for MacOS by the University.
MalwareBytes - This program scans your computer for any potential malicious or suspicious software & processes.
AdwCleaner - This program targets malicious software specifically designed to redirect web pages or cause popups.
Disk Cleanup - This is a default Windows program that allows for easy deletion of temporary files to both cleanup space and make your computer safer.
Please keep in mind that Student Support has had issues with the full suites of:
Be Aware of Sites & Attachments
As computers become more networked and standardized, it gets easier and easier to catch computer viruses. You can get viruses from downloads over the internet, from opening e-mail attachments, or from another infected system or device.
Many self-propagating viruses will mail themselves to you before the original sender has discovered that his/her machine is infected. Be suspicious of any attachment, but be extra-vigilant about inappropriate subject lines and attachment titles (for example, if someone you barely know sends you an e-mail called "ILOVEYOU").
Backup Data Frequently
Some viruses are so damaging that they will render your files useless or unrecoverable. In that case, your only hope of recovery is with back-ups made prior to infection.
Update, update, update!
Microsoft & software developers frequently releases patches to fix known issues for their services. These fixes include known security issues that may leave your computer or program vulnerable to viruses and other attacks. To update your operating system, follow the instructions on Microsoft's Windows Update website at http://windowsupdate.microsoft.com.
If your computer has a virus... (Students)
If you think you have a virus, please stay calm & follow the directions in our Virus Removal article. We also encourage you to call, email, or drop by our Support Office (SHDH 114) in-person so we can help with the situation.
Faculty & Staff should contact their Academic Representative or IT Support below.
Faculty & PhD Students: Academic Distributed Representatives
Staff: Administrative Support
Students: Wharton Computing Student Support