Dropbox for Business

Contacts for Accounts

• Students: Students receive Dropbox access when they create their Wharton accounts, but will still need to sign up (see next step). Contact Student Computing at support@wharton.upenn.edu with any questions.
• Wharton Staff: If you want to be added to Dropbox for Business, please email admin-support@wharton.upenn.edu. 
• Wharton Faculty: If you want to be added to Dropbox for Business, please email your Academic Distributed Representatives.

Sign-up Instructions

1. Go to www.dropbox.com/sso/ and log in with your PennKey credentials via Single Sign-on (SSO) access. Do not choose the sign in with Google option. If you do, it will end up creating a Dropbox Basic account instead of adding you to Wharton's Dropbox for Business.
2. Enter your Wharton email address (e.g. pennkey@wharton.upenn.edu) in the Email box.
3. Dropbox will prompt you to continue with your PennKey credentials.

You can link your personal and Wharton Dropbox accounts:

1. Log in to your Wharton Dropbox account on the web (not on a mobile device). 
2. Click on your name and then Settings. 
3. In the General tab, under Link your team account or Link your personal account, click Link accounts.
4. When you are signed in to dropbox.com you can easily switch between account names in the lower left-hand corner (instructions here). When you are in the desktop or mobile application, you can sign in to multiple accounts.

If you’d rather your pre-existing account remain personal, you must change the email address on the account to a non-Wharton email address. You can also convert your pre-existing account to be a business account. When you accept the invitation to join Wharton Dropbox, you will be walked through the process.

Anyone who joins the Wharton Dropbox for Business team from an existing Plus/Pro account is eligible for a refund of the remainder of their payment term if they have already purchased for a full year. This should be automatically applied to their original form of payment. For monthly subscriptions, the subscription for payment terminates immediately and the user is no longer charged. This article outlines questions around that topic.

No, for privacy and security reasons the Dropbox desktop application is not available on publicly shared workstations (like the lab computers); you will need to access your files stored on Dropbox via the Dropbox website. 

By default, the Dropbox app synchronizes all content to your computer. If you run low on disk space, consider using Selective Sync to exclude larger folders from synchronizing locally. This will not impact the files stored on Dropbox; all files and folders will remain accessible through Dropbox on the web. It will reduce the amount of space your Dropbox data consumes on your computer.

With Smart Sync, you can see and seamlessly access all the content you have in your Dropbox, right from your desktop, without worrying about local hard drive space. Files and folders take up practically no space on the local device until they’re needed, and they can be accessed with a simple click.

Since your account will be off-boarded to a free or basic account when you graduate, we recommend that you copy it into a personal Dropbox account or other storage option and take it with you. NOTE: You won't lose your data if the storage exceeds the basic Dropbox quota of 2GB; however, your account will have some restrictions.

Linked Personal Accounts at Graduation

If you linked your personal account to your Wharton account, when you graduate you'll have two accounts: one tied to the personal email and one tied to your alumni forwarding address. 

File Visibility 

All files you store in Dropbox are private. Other people can't see and open those files unless you purposely share links to files or share folders with others. Note that admins do have access to files and history of your Wharton account, but not your personal account.

Connecting your Dropbox accounts does not give your admin visibility or control over personal data in your personal Dropbox even if it is linked to your Wharton account; however, admins do have access to files and history in your Wharton Business account. This article provides more information about that topic.

Restoring Deleted Files 

You can recover deleted files from your Dropbox version history. Dropbox provides step-by-step instructions in their Help Center: https://www.dropbox.com/en/help/11.

HIPAA and Regulated Data 

Please do not store HIPAA or other regulated data in your Wharton Dropbox account without consulting Wharton Computing first.