Dropbox for Business is a cloud storage and collaboration service available to full-time faculty, staff, and students with unlimited storage.
Before You Get Started with Dropbox for Business
- You must be a full-time Wharton student or faculty/staff member
- You must have a PennKey username and password
- You are responsible for using Dropbox in accordance with Penn's Acceptable Use Policy. Also, review University guidelines about protecting personal and University data at Protecting Penn Data.
Wharton's Dropbox for Business
Dropbox for Business is a cloud storage and collaboration service with an unlimited storage quota available to full-time faculty, staff, and students. It allows you to access, store, synchronize, and share documents from any device. You can log in with their Pennkey and password. Upon graduating, students will be off-boarded to a free or basic Dropbox account with continued access to data and options to upgrade if they choose.
Benefits and Features
How to Sign Up for Dropbox for Business
The Dropbox for Business user guide walks you through joining the Wharton Dropbox team, connecting your personal Dropbox account, adding content to your Dropbox, and sharing your files with others: https://www.dropbox.com/guide/business
Contacts for Accounts
- Students: Students will be notified when their Dropbox accounts are ready. If you believe you should have a student account please contact Student Computing at email@example.com.
- Wharton Staff: If you want to be added to Dropbox for Business, please email firstname.lastname@example.org.
- Wharton Faculty: If you want to be added to Dropbox for Business, please email your Academic Distributed Representatives.
Students will receive a notification from Wharton Computing when Dropbox accounts are ready.
- Go to www.dropbox.com/sso/ and log in with your PennKey credentials via Single Sign-on (SSO) access. Do not choose the "sign in with Google" option. If you do, it will end up creating a Dropbox Basic account instead of adding you to Wharton's Dropbox for Business.
- Enter your Wharton email address (e.g. email@example.com) in the Email box.
- Dropbox will prompt you to continue with your PennKey credentials.
What to Do If You Already Have a Personal Account
I Already Have a Personal Dropbox Account
- Log in to your Wharton Dropbox account on the web (not on a mobile device).
- Click on your name and then Settings.
- From there, you can link your personal and Penn accounts.
- When you are signed in to dropbox.com you can easily switch between account names in the lower left-hand corner (instructions here). When you are in the desktop or mobile application, you can sign in to multiple accounts.
Note: All of your devices should instantly recognize the change and give you the option of selecting your personal or Wharton Dropbox account. You can also easily move files between your personal and Wharton Dropbox.
I Already Have a Dropbox Account Tied to My Wharton Email
If you want your pre-existing account to be a business account, you can convert it. If you’d rather your pre-existing account remain personal, you can assign a personal email address to it instead of your Penn address. Dropbox will walk you through this process when you accept the invitation to join Penn Dropbox. If you want to convert your account then follow the instructions below:
- Accept the Dropbox for Business email invitation you'll receive for your new account.
- Confirm that you want your previously stored files in your new Dropbox for Business account and sign in!
Getting a Refund If You Were Paying for a Personal Account
Anyone who joins the Wharton Dropbox for Business team from an existing Plus/Pro account is eligible for a refund of the remainder of their payment term if they have already purchased for a full year. This should be automatically applied to their original form of payment. For monthly subscriptions, the subscription for payment terminates immediately and the user is no longer charged. This article outlines questions around that topic as well.
Installing the Desktop and Mobile Applications
The Dropbox desktop application lets you access all your most important files any time from your computer, even ones that were originally created on another device. You can also access your files on the go from your smartphone or tablet with the Dropbox mobile application. Follow the instructions below to download them onto your devices.
Note: You can sign in to multiple accounts in both the desktop and mobile application if you have a personal Dropbox account in addition to your Wharton Business account.
Can I access the Dropbox Desktop Application on Lab Machines?
No, you cannot access your files using the Dropbox Desktop application on Wharton's lab machines and public computers but you can continue to upload and access your files by logging into the Dropbox website.
Using Selective Sync and Smart Sync to Save Space
By default, the Dropbox app synchronizes all content to your computer. If you run low on disk space, consider using selective sync to exclude larger folders from synchronizing locally. This will not impact the files stored on Dropbox; all files and folders will remain accessible through Dropbox on the web. It will reduce the amount of space your Dropbox data consumes on your computer.
With Smart Sync, you can see and seamlessly access all the content you have in your Dropbox, right from your desktop, without worrying about local hard drive space. Files and folders take up practically no space on the local device until they’re needed, and they can be accessed with a simple click.
What to Expect at Graduation
Off-boarding at Graduation
Upon graduating, students will be off-boarded to a free or basic Dropbox account (comes with 2GB of space) with continued access to data and options to upgrade if they choose. Your personal address will be set to your alumni forwarding address. This will take place 30 days after graduation.
Since your account will be off-boarded to a free or basic account when you graduate, we recommend that you copy it into a personal Dropbox account or other storage option and take it with you. NOTE: You won't lose your data but because the basic Dropbox quota is 2GB, anything over that amount will need to be moved to another storage location.
Linked Personal Accounts at Graduation
If you linked your personal account to your Wharton account, when you graduate you'll have two accounts: one tied to the personal email and one tied to your alumni forwarding address.
An Overview of Security
Check out the Dropbox Security Overview for an introduction to this topic.
All files you store in Dropbox are private. Other people can't see and open those files unless you purposely share links to files or share folders with others. Note that admins do have access to files and history of your Wharton account, but not your personal account.
Connecting your Dropbox accounts does not give your admin visibility or control over personal data in your personal Dropbox even if it is linked to your Wharton account; however, admins do have access to files and history in your Wharton Business account. This article provides more information about that topic.
Restoring Deleted Files
You can recover deleted files from your Dropbox version history. Dropbox provides step-by-step instructions in their Help Center: https://www.dropbox.com/en/help/11.
HIPAA and Regulated Data
Please do not store HIPAA or other regulated data in your Wharton Dropbox account without consulting Wharton Computing first.
Dropbox Tutorial Videos
What is Dropbox?
What is Dropbox Business?
Dropbox Shared Links
Dropbox Shared Folders
Getting Started with Dropbox for Business
Dropbox and Microsoft O365
Need Help with Accounts?
Faculty & PhD Students: Academic Distributed Representatives
Staff: Administrative Support
Students: Wharton Computing Student Support
For more help articles about using Dropbox for Business, visit the Dropbox Help Center.