Create Your Wharton Account
Last Modified on 05/07/2025 9:41 am EDT
This article provides instructions on how to create your Wharton account based on the kind of user you are.
Non-Wharton Penn student taking classes? See Penn Students Taking a Wharton Class
Before You Start:
- Wharton Account holders must have a PennKey account. If you don't already have one, see Create Your PennKey Account.
- All users of Wharton Accounts are required to agree with Wharton's Account Policies.
- Faculty and Staff should reach out to their Wharton Computing representative to obtain a Wharton account.
Students
New Undergraduate or MBA / WEMBA students
It's best to complete this process prior to arriving on campus so you're familiar with Wharton's online resources.
Your Wharton Account Includes:
- Education Email account hosted by Google *
- Alumni Forwarding Address
* Note: after you create your Wharton Account, you will use your PennKey to sign into your Google email and other Google services.
Account Creation:
- Create your PennKey Account (Please wait 24-48 hours after creating your PennKey before completing the next step).
- Navigate to our Wharton Account Creator and log in with your PennKey account.
Once you have your account:
Your Wharton student email address is your email address while you are a student. When you graduate and your Wharton Student account is closed, any mail sent to this address will bounce back to the sender. We recommend using your Alumni Forwarding Address on any contact information you distribute to people who may need to reach you after you graduate.
More Information on Alumni Forwarding Address.
Transfer / Dual-Degree Students
Accounts will be available several days after your program office notifies you of admission.
Your Account Includes:
- Education Email account hosted by Google *
- Alumni Forwarding Address
* Note: After you create your Wharton Account, you will use your PennKey to sign into your Google email and other Google services.
Account Creation:
- Navigate to our Wharton Account Creator and log in with your PennKey account
Once you have a Wharton account:
Your Wharton student e-mail address is your e-mail address while you are a student. When you graduate and your Wharton Student account is closed, any mail sent to this address will bounce back to the sender. We recommend using your Alumni forwarding address on any contact information you distribute to people who may need to reach you after you graduate.
More Information on Alumni Forwarding Address.
International Exchange Students
Exchange students receive accounts for the time they are attending Wharton.
Your Account Includes:
- Education Email account hosted by Google *
* Note: After you create your Wharton Account, you will use your PennKey to sign into your Google email and other Google services.
Account Creation:
- Create your PennKey Account
- Navigate to our Wharton Account Creator and log in with your PennKey account
Once you have a Wharton account:
Problem Creating your Wharton Student Account?
There are a few common problems when trying to create accounts; here they are along with some suggested solutions.
If any of the below solutions do not solve your issue, feel free to reach out to Wharton Computing Student Support.
"Page does not load"
Clear your web browser's cached files or use a different browser.
- Firefox: From the browser's History menu, choose Clear Recent History, and choose Clear Cookies and Cache.
- Safari: From the browser's History Menu choose Clear History
- Google Chrome: From the browser's Chrome menu, choose Preferences → History. Choose Clear Browsing Data
- Microsoft Edge: From the browser's Tools menu, choose Settings. Select Privacy and Services. Click on the blue button, "Choose What to Clear." From the browsing menu, select the data you want to clear. From the Time range list, select how far back Microsoft Edge should empty the cache (for example, everything for the past hour, for the past seven days, or for all time). Select Clear Now.
"You are unauthorized to create a Wharton account"
Wharton accounts only become available after you have created your PennKey account – confirm that you have created your PennKey account successfully, wait 24-48 hours and try again.
"Can't create Account; Account Already Exists" OR "There is already an account in your name"
Our system may already have a record of you. Please submit the following information to the Student Support Team:
- PennKey/Wharton username (they are the same)
- PennID number
- Type of Student (e.g. MBA, Undergrad, WEMBAG, Certificate program, newly admitted/transfer student)
Please do not send your password in an email.
"We're sorry. Our records indicate that you are ineligible to receive a Wharton Account through the Early Accounts Program."
You'll need to check with the appropriate Program office (MBA, Undergraduate, MBA Executive) to make sure your student information and expected graduation date has been uploaded properly. Here are their websites with contact information:
MBA Program Office
Website
Phone: (215) 898-7604
WEMBA Program Office
Website
Phone: (215) 898-5887
Undergraduate Program Office
Website
Phone: (215) 898-7608
"We're sorry. Our records indicate that you are ineligible to receive a Wharton Account through the Class Accounts Program."
This error generally means your registration information has not yet been sent to Wharton by the University Registrar. If you registered for the course more than a week ago, you should contact your school's advising office to check your registration.
Faculty, Staff, and Others
Wharton accounts for faculty, staff, and others are managed by your Wharton Computing representative. See the section below, Questions about your Wharton Account, for specific information on who to contact about your Wharton account.
Questions About your Wharton Account?
Faculty, Academic Staff, and PhD Students: Contact your Academic Distributed Representative (login required) or email acs-support@wharton.upenn.edu
Administrative Staff: Contact Admin Support (login required) or email admin-support@wharton.upenn.edu
Students: Contact Wharton Computing Client Support Services or email support@wharton.upenn.edu