Preparing to Take an Exam on Canvas
- Computer/Device Use a device that meets Canvas's basic computer specifications. Always make sure to use the most up-to-date versions.
- Browser Use one of Canvas's supported web browsers. For best performance, we recommend the most up-to-date versions of Chrome or Firefox.
- Internet Use a hard-wired ethernet connection or a WiFi network with a very strong signal. If you're taking a timed Canvas exam and lose your connection, the timer will continue to run.
- Laptop v. Mobile Use a laptop or desktop computer. Taking exams on small tablets or phones can only provide a limited experience.
- Notifications (and other Distractions) Close or disable notifications, pop-ups blockers, and other applications. These may be a source of distraction and can interfere with the exam.
Taking an Exam on Canvas
- Gather Materials Make sure you have all the materials your professor has specified before starting the exam.
- Timed exams:
- Only begin a timed exam when you're ready to complete the exam. The timer continues to count down regardless of whether you are actively taking the exam or not. Remember to click Submit before the time expires.
- Untimed exams:
- For exams without a time limit, close the browser window when you aren't working on it. This will prevent you from losing any responses if Canvas automatically logs you out after a period of inactivity. You can always re-open the exam and pick up where you left off.
- Submit your exam before the due date. If you don't, you could get locked out of the exam and need to contact your professor for help.
- Browser Windows Open only the exam in one browser window. Using multiple windows, might make you overwrite your answers.
- Check before Submitting Only click Submit when you have finished the exam. You cannot reopen submitted exams.
Taking an Exam that Requires a Scanned PDF
If your exam requires you to scan handwritten responses, you can use your phone or tablet to create a PDF if you don't have a scanner. You can use an app like Genius Scan, the native Notes app for iOS, or another app of your choosing. Once you have your app, follow this general process:
- Write your exam answers clearly using dark lettering. If using a blank piece of paper to write responses, clearly label your answers with the question numbers.
- Be sure that you have the app set to scan multiple pages and to output to a .PDF.
- Scan your pages on a flat, well-lit surface. Steady your hands as much as possible to avoid blurred scans.
- Review your scans to make sure that they're clear, all in one document, and in the order you intended. If not, re-scan them.
- Email the .pdf to yourself, download the file on your computer, and upload it to the Canvas exam.
In newer versions of Canvas exams, the file upload question will appear as follows:
In older versions of Canvas exams, the file upload question will look slightly different:
Leave Extra Time. We suggest that you give yourself 15 minutes to complete this process.
If you encounter any technical issues while taking an exam, contact Wharton Student Computing 24/7 by phone at 215-898-8600 or visit https://computing.wharton.upenn.edu/ to chat with the support team.