Two-Step Verification (Google Accounts)

The following article will outline the process of setting up Two-Step Verification for a Google account. Two-Step Verification is required for all Google@Wharton accounts that do not use PennKey authentication, and is heavily recommended for personal Google accounts.

Note: If your Wharton Google account was created after December 2023, this article does not apply to you.

Before You Start (Action Required)

You must choose between push notifications or a code generator app before you can enroll.

For more information about choosing between Two-Step methods, see our Two-Step: Methods of Verification article.

Push Notifications: Android

  1. Open the Settings app
  2. Tap Accounts, and then Add Account
  3. Select Google and then sign in

Push Notifications: iOS

  1. Open the App Store
  2. Download & open the Google App
  3. Sign in with your Google account

Code Generator App

  1. Android: open the Google Play Store
  2. iOS: open the App Store
  3. Download the Duo Mobile app

Tip: The Duo Mobile app (used for PennKey two-step verification) can do both push notifications and generate codes. Use one app for all your two-step needs!

Getting Enrolled

1) Enroll in Two-Step

2) Generate Backup Codes

Note: The Google Authenticator app is no longer supported for Google Two-Step. If you previously setup your Google account to use it for generating codes it will still work, but new accounts or individuals looking to change two-step verification methods will not be able to set it up.

Your sign-in settings don’t meet your organization’s 2-Step Verification policy

If you see this message when trying to login, you did not enroll in Two-Step verification during the 30 day window. Please contact your respective support agent (listed below) and submit a ticket.


Students - Wharton Computing Student Support

Faculty - Academic Distributed Representatives (login required)

Staff - Administrative Support (login required)