Two-Step Verification (PennKey Accounts)

Two-Step Verification is a service that provides an added layer of protection for your accounts. After you log in with your username and password, you'll be prompted to verify your identity – the second step – using a device in your possession, such as a mobile phone.

Before You Start 

Make sure you have the following before you start this task: 

  • an active PennKey account
  • administrative access to your smartphone (if you plan to install the recommended smartphone apps)

Two-Step Required at Penn

Two-step verification is critical to account security and is required for all PennKey accounts. 

For more information regarding various options for Two-Step, please see our Two-Step: Methods of Verification article.

Enrolling Your PennKey

Please visit the ISC Two-Step Verification: Enrollment Instruction web page for information regarding your Two-Step Verification enrollment.

Enrolling Your Google Account

If your account was created before December 2023, or you would like to enroll your personal Google account in Two-Step verification, please see our article here. Accounts created after December 2023 use PennKey credentials to access Google.

Account Recovery

If you have lost your phone or mobile device, you will need another way to get a passcode. For more information regarding account recovery, please take a look at our Two-Step: Account Recovery.


Faculty & PhD Students:  Academic Distributed Representatives (login required)

Staff: Administrative Support

Students: Wharton Computing Student Support