This article includes information on how to change your PennKey and Wharton passwords.
For tips & guidelines when creating password, see our Pennkey Password Guidelines article .
PennKey Username
Your PennKey username is identical to the beginning of your Wharton email address. For example, if your email address is bfranklin@wharton.upenn.edu then your PennKey username is bfranklin.
Example PennKey in an Email AddressIf you have forgotten your PennKey username, you can try looking yourself up in the Penn Online Directory at https://directory.apps.upenn.edu/directory/jsp/fast.do. If you have not restricted your public profile, you may be able to see your email address and derive your PennKey from it.
Managing Your PennKey Password
You can manage your PennKey password using the following links:
- PennKey Self-Service Password Reset (Enrollment Required)
The PennKey Self-Service Password Reset allows you to reset your PennKey passwords through a non-Penn, pre-registered personal email address and/or cell phone number. After you've enrolled, you'll be able to request a password reset link be sent to your registered personal email or number. -
Change a Known PennKey Password
If you know your PennKey password and would like to change it, use the Change Known Password application to create a new PennKey password. -
Reset a Forgotten PennKey Password
If you do not remember your PennKey password and have also enrolled in the PennKey Recovery Service, you can reset your password by answering your previously filled-out security questions via the Reset Forgotten PennKey password application. - See Penn's ISC PennKey troubleshooting tools for more tips.
If you have any problems resetting your password or need further assistance, contact the PennKey administrators at pennkey@isc.upenn.edu.
Managing Your Wharton Password
Managing your Wharton password is easy by using the following links
PennO365 Password
The PennO365 password is now the same are your PennKey. Please use the PennKey section above to manage your password.
Password Tests
PennKey
To confirm that you are using your PennKey password, try the Test My PennKey link:
Wharton
To confirm that you are using your Wharton password, use the Test Wharton Password app:
Questions?
If you were unable to change or reset your password online, please contact:
Students: support@wharton.upenn.edu
Faculty: your Academic Distributed Representative (login required)
Staff: admin-support@wharton.upenn.edu
Alumni: alumni.relations@wharton.upenn.edu