Anyone with a Wharton printing account can configure their laptop to print to the Wharton printers. Printing via mobile devices is also available using the PaperCut Portal– see our article on mobile printing.
Printing From Laptops: while adding the Wharton printers directly to your laptop is possible using the instructions below, we do not recommend this option, as it has led to some lost print jobs in the past. We highly recommend using the PaperCut Portal to print.
Before You Start
You will need one or more of the following before you can complete this task:
- A personal computer running either Windows or MacOS
- Internet access
- PennKey credentials
- An active PennCard
- Sufficient funds in either Wharton print credit or PennCash
Adding the Print Queue
Before you can print, our print "queue" needs to be added to your device. This is a one-time step; once you've done this, you won't need to repeat it unless you remove it for some reason (like reimaging your machine.) The directions for both adding the print queue and printing are different for Windows and Mac.
Windows Configuration
These laptop configuration steps are supported for the most recent Windows versions. If you've already added the print queue, you can skip straight to Send A Document to the Print Queue.
- Open the Printers & Scanners section in Windows (usually in Settings => Printers & Scanners).
- Click Add Device.
- Look for the option The printer I want isn't listed and click it to launch the Add Printer dialog box. (You may need to select the Add manually option.)
- Click the radio button to Select a shared printer by name and enter the following: \\PrintAtWharton\wharton-print
- Click Next and allow the printer to connect.
- You should see a message indicating that you have successfully connected; click Next .
- You may choose to print a test page by clicking the button, or simply click Finish .
Windows 10 Users: You may only see one printer in Devices and Printers after installing the new drivers. You should still see both print queues when you try to print a document.
Send A Document to the Windows Print Queue
- Send a document to the Print queue by choosing File > Print.
- Adjust your printing settings.
- Select the Wharton-Print on PrintAtWharton queue.
- Click Print and the job will be sent to the Papercut queue.
Once you've sent it to the queue, see Print to a Wharton Printer (Windows and Mac)
Mac Configuration
These laptop configuration steps are supported for recent Mac versions. If you've already added the print queue, you can skip straight to Send A Document to the Print Queue.
- Click the Apple menu and select System Settings.
- Select the Printers and Scanners preference pane.
- Click Add Printer, Scanner, or Fax… below the list of printers.
- Enable the Advanced tab in the Add Printer dialog:
- Hold down the Control Key on your keyboard and click anywhere on the toolbar (Bar displaying printer icon, globe icon, fax icon).
- From the popup menu that appears, select Customize Toolbar...
- Drag the Advanced icon up to the toolbar and click Done to close the Customize Toolbar panel.
- Click the added Advanced icon to switch to the Advanced tab and wait for it to appear.
- Choose or enter the following settings:
- Type: Windows Print Server
- Device: Another Device
- URL: smb://printatwharton.wharton.upenn.edu/Wharton-Print?encryption=no
- Name: Wharton-Print (or a similar descriptive name)
- Location: (Leave blank)
- Print Using: Generic PostScript Printer
- Click Add.
- You will get an Installable Options dialog box:
- Check the box next to Duplex Printing Unit (all Papercut printers have duplex units)
- Click Continue.
- You may need to restart your Mac to finish the installation and setup process.
Duplex Printing
To enable your Mac to print double-sided, you need to allow Duplexing.
- Open System Settings and click on the Print & Fax icon.
- Select the Wharton-Print printer, and choose Advanced. (Duplex printing is not recommended for Color documents.)
- Select the Options tab and check the Duplex box.
- Click OK and OK.
Send a Document to the Mac Print Queue
- Send a document to the Print queue by choosing File > Print.
- Adjust your printing settings.
- Select the Wharton-Print queue.
- Click Print and the job will be sent to the Papercut queue.
Once you've sent it to the queue, see Print to a Wharton Printer (Windows and Mac)
Documents sent to the print queues are held for 5 hours.
Print at a Wharton Printer (Windows and Mac)
Once you've send your document to the print queue, use these directions to retrieve it from the printer.
- Go to the printer you would like to print from. For a list of locations, see Printing at Wharton: Options, Locations, and Cost.
- Launch Papercut if it is not already launched by touching the Login button at the top right of the display screen.
- Tap your Penn Card on the proximity reader to the right of the display (you should hear the reader chirp as the card is read, and the green light will flash).
- Click Print Release.
- Select the document you want to print and tap the Print button. If there are multiple jobs in the print queue that you would like to print, you can select all of those documents and tap Print, or choose the Print All option.
TIP: Color vs Black & White and single vs 2-sided options can now be selected at the printer when releasing print jobs!
Questions?
Contact: Wharton Student Computing
Email: support@wharton.upenn.edu