Captioning Service

Professional captioning and transcription services for files with an audio component via 3Play are available to the Wharton organizations (with a budget code) and Wharton student groups. 

To take advantage of this service:

  • Wharton Faculty, Students and Staff - Submit requests via our Caption Request Form.
  • Wharton Faculty - Please contact your Academic Computing Support representative if you need additional assistance with caption requests (acs-support@wharton.upenn.edu).

Before You Start

You will need the following before you can complete this task:

  • An uploadable file with audio or a shareable link to a file with audio.
  • A budget code (for non-student group requests).

Our captioning service charges a time-based fee for each captioned file with a higher per-minute charge based on the desired turnaround time:

Price per minuteTurnaround Time
$1.85 / minute4 business day turnaround
$2.70 / minute1 business day turnaround
$3.75 / minute8-hour turnaround
$7.35 / minute2-hour turnaround*

Captioning time is estimated at 2x the time of the spoken words in the recording. Prices fluctuate based on the amount of captioning requested; the more we order as a university, the lower the prices get throughout the fiscal year.

The per-minute price is based on the time it takes to caption the file, estimated at 2x the time of the spoken words in the recording and not the length of the source audio.

*2-hour turnaround is available only through 3Play’s portal. There are stipulations to these requests, and we need to use this option sparingly.

To take advantage of this service:

  • Wharton Faculty, Students and Staff - Submit requests via our Caption Request Form.
  • Wharton Faculty - Please contact your Academic Computing Support representative if you need additional assistance with caption requests (acs-support@wharton.upenn.edu).