Printing from Laptop or Mobile Device

There are two ways to submit documents for print from a mobile device or laptop:

• Uploading directly to the PaperCut Portal
  • Note: The PaperCut Portal is only available from on-campus locations (connected to AirPenn-Net)
• Emailing a document to printthis@wharton.upenn.edu

PaperCut Portal

PaperCut is the software that runs our printing system. The "PaperCut Portal" is the place where you can manage your printing needs.

Logging into the PaperCut Portal

1. Go to whr.tn/print in a supported browser (recent versions of Chrome, Safari, Firefox and Edge).
2. Enter your PennKey Username and Password.
   
3. Click Log In.

• Your account balance.
• Your print documents and pages activity over time.
• The environmental impact associated with your printing activity.

Print Management Dashboard

• View additional details on rates associated with different devices.
• Check your own transaction history.
• View recent and pending print jobs.
• Upload jobs for release via Web Print using the menu on the left.

Uploading to the PaperCut Portal

To print a file, you'll first need to upload it to PaperCut:

1. Log in to whr.tn/print as described above.

2. Select Web Print from the menu on the left.
   

3. Click Submit a Job.

4. 

5. Click Upload Documents.
   
   

6. Drag and drop any files you wish to add to the queue into the field provided or click Upload from Computer and select your file(s).

7. Once all desired files are added, click Upload & Complete.

8. While the file is uploaded to the queue and rendered, please remain logged in while the document is processed:

   Document being processed
9. When the document status shows as Held in queue it will be available to print from a PaperCut device:
   Status of Held in a queue: Ready to Print

10. Once your documents have been uploaded and are in the queue, please remember to log out.

Email Printing

There are several stages to printing a document when you send it to print via Email.

¹You must receive this email before going to the printer. The larger the attachment, the longer it will take to render and become available to print.

²The response will include a link you can use to log in (using your PennKey credentials) and view the job details. You can also use the PaperCut Portal to review the details about your job. You do not need to open the link to release the job.  Once the email has been received the job should be available in your queue for printing.

Managing your Print Jobs

The PaperCut Portal Jobs Pending Release list is your hub for reviewing your print jobs, including those sent via Email Printing. This screen lists all of your pending print jobs (if you don't have any pending jobs, the list will be empty). You can follow the directions above to upload a file to print. In the screenshot below, there is one document that is pending.

Screen with One Print Job Waiting

Each job will show as a separate line item record; each record will have the following details:

• Submit Time shows the date and time the job was submitted (remember that jobs only remain in the queue for up to 5 hours, after which they are removed).
• Printer is the printer queue to which the job was submitted.
• Document is the document name, including the file type extension (PDF, DOCX, etc.).
• Client is the source from which PaperCut received the print job (Email to Print, Web Print, or a network connection).
• Pages is the number of pages in the document.
• Cost is the price of your print job with the selected Print Options. This cost is deducted from your Print Balance after it has been released at a printer (i.e., you'll only pay for jobs you've successfully printed).

There is also the option to cancel (delete) any or all print jobs held in your queue. (The "print" action can be ignored, as this is handled by releasing a job at the printer.)

Your account balance is also visible on this screen.  If you need to add funds, follow these directions.

Releasing documents for Print

A full description of printing options can be found in the article Printing at Wharton: Options, Locations, and Cost

Reminder: Your PennCard is required to release your documents for print. The first time you print, you must associate your PennCard to your PaperCut account. Instructions for doing so can be found in the article Enrolling in PaperCut with your PennCard.

1. Go to the printer from which you would like to print. Each printer will have a Touch Panel and a Proximity Card Reader.
2. PapercutMF should be open on the printer display (if not, simply tap the PaperCutMF icon to re-launch it).
3. Tap your PennCard to the proximity card reader:
4. You should hear a chirp as the reader picks up the information from the card, and you will see a message that you are being authenticated.
5. Once authenticated, you will be at the PaperCut main screen:
   PaperCut Main Screen
6. Click Print release and you will see a list of documents currently held in your queue. 
7. Select the document(s) you wish to print, and then click Print:
   List of Documents Ready to Print
   1. The amount to be charged will be displayed at the top left of the screen:
   2. There are also options at the bottom of the screen to help reduce cost and environmental impact of the printing:
      • Print as grayscale
      • Print as 2-sided
      • Delete the job altogether from the queue
        Additional Options 
8. Once your job has printed, tap Logout.