ISC Datacenter Maintenance - 8/1 - 8/3

Starting Friday, August 1 at 10:00 PM EDT, through Sunday, August 3, many Wharton and University services will be unavailable due to scheduled data center maintenance being done by ISC, Penn's central IT group.

Wharton Services Affected:

The following services will be degraded for the duration of the maintenance:

ServiceImpact
PennKey login for University ComputersLogin will remain available, though may be slower than usual for the duration.
Wharton login for computers in AWS and San FranciscoLogin will remain available, without failback to oncampus resources.

The following services will be unavailable for the duration of the maintenance:

ServicePossible Mitigation
Wharton login for oncampus computersCached credentials will allow you to login, so be sure to log into any Wharton computer you need to use during the maintenance ahead of time.
Services using Wharton login
    Download any work you may need from these systems before the maintenance. 
    Remote Desktop to oncampus resourcesSave files to a cloud resource.
    AWS Workspaces
    Access to Netapp shares including \\wharton.upenn.edu\DEPT\shareCopy any files you need to work on to your local machine.
    Networked oncampus printing.
    Automated lighting in the classroomsManually turn on/off the lights.
    Wharton Operations Key cabinet system key code and fingerprint accessUse the physical key for access.
    Wharton Network Private DNSUse IP addresses to manage servers.
    Wharton KMS server for Microsoft OS and Office licensing
    Solstice/wireless sharing in classrooms, GSRs, and meeting roomsUse a wired connection to share content.


    University Services Affected:

    The following University Services will be unavailable during the maintenance window:

    • Penn Community
    • Entryview
    • Penn Directory

    This is not an exhaustive list. For more information about University level services check the ISC Status Page and the Data Center Planned Maintenance Schedule.