ISC Datacenter Maintenance - 8/1 - 8/3

Starting Friday, August 1 at 10:00 PM EDT, through Sunday, August 3, many Wharton and University services will be unavailable due to scheduled data center maintenance being done by ISC, Penn's central IT group.

Many research and learning services will be impacted by this maintenance.

Wharton Services Affected:

The following services will be degraded for the duration of the maintenance:

Service Impact
PennKey login for University Computers Login will remain available, though may be slower than usual for the duration.
Wharton login for computers in AWS and San Francisco Login will remain available, without failback to oncampus resources.
Email notifications from Wharton apps will be delayed

The following services will be unavailable for the duration of the maintenance:

Service Possible Mitigation
Wharton login for oncampus computers Cached credentials will allow you to login, so be sure to log into any Wharton computer you need to use during the maintenance ahead of time.
Services using Wharton login Download any work you may need from these systems before the maintenance. 
Wharton Virtual Lab
Remote Desktop to oncampus resources Save files to a cloud resource.
AWS Workspaces
Access to Netapp shares including \\wharton.upenn.edu\DEPT\share Copy any files you need to work on to your local machine.
Networked oncampus printing.
Automated lighting in the classrooms Manually turn on/off the lights.
Wharton Operations Key cabinet system key code and fingerprint access Use the physical key for access.
Wharton Network Private DNS Use IP addresses to manage servers.
Wharton KMS server for Microsoft OS and Office licensing
Solstice/wireless sharing in classrooms, GSRs, and meeting rooms Use a wired connection to share content.
All Wharton Research HPC3 Cluster and File Services

Wharton Research SQL Server
Wharton Research HPC3 SAS Studio/CONNECT

Wharton Research EC2 Servers

Wharton IAM applications
Instruction Center Grading
Wharton Active Directory-based authorizations
This could impact some Wharton WordPress logins. Update content before the weekend.


University Services Affected:

The following University Services will be unavailable during the maintenance window:

  • Penn Community
  • Entryview
  • Penn Directory

This is not an exhaustive list. For more information about University services and the impact of this maintenance on them check ISC's scheduled maitenance post.