Wharton Knowledge Base
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Home
Glossary
Working & Teaching
Teaching
Planning an Online Course
Video Conferences for Instruction
In-Person to Remote Instruction
Remote Teaching Checklist
Inviting a Guest Speaker to a Video Conference
Online Presentations - Faculty
Exams for Remote Instruction - Faculty
Hybrid Instruction in Wharton Classrooms
Web Conferencing Equipment - Buyers Guide
All about New Quizzes
Exam Accommodations
Remote Teaching
Learning
Online Presentations - Students
Exams for Remote Instruction - Students
Virtual Lab
Preparing to Take an Online Exam
Working
Remote Working Checklist
Wharton VPN
A Guide to Remote Working - Staff
Zoom Outlook Connector (Staff)
Generative AI -- Best Practices and Resources
Recordings
Asynchronous Teaching Using Canvas and Panopto
Upload Video Conference Recordings
Editing Videos in Panopto
Zoom recording autodelete to be enabled on 1/20/21
Zoom Recordings
Captioning Service
Meetings and Events
Activating Your Zoom Account
Video Conferences
Roles in a Video Conference
Video Conference Features
Planning a Virtual Event
Zoom
Logging into Zoom
Zoom FAQ
Installing the Outlook Add-in for Zoom
Sharing Your iPad or iPhone Screen with Zoom
Wharton Virtual Backgrounds
Using Zoom Webinars
Zoom Meeting Security
Zoom AI Companion
BlueJeans
Video Conference Breakout Rooms
Connections - Wired & WiFi
Wireless
Wireless Network Overview
Troubleshooting WiFi (AirPennNet) Issues
Virtual Private Network (VPN)
Wharton VPN
Connecting to the Network Drive: Faculty and Staff
Accounts, Access & Email
Account Overview
PennKey Accounts
Wharton Gmail Overview (Students)
Penn Students Taking a Wharton Class
Department Website Faculty Profile
Wharton Computing Accounts & System Policies
Graduating Students: Account Closing Dates
Google@Wharton (Faculty and Staff)
Google@Wharton PennKey Transition
Google@Wharton Account Migration
Account Management
Create Your Wharton Account
Change or Reset your Password
Change Your PennKey Username
Wharton Passwords: Guidelines and Tips
Two-Step Verification: Start Here
Exchange Students Account Closing To-Do List
Graduation Technology To-Do List
Email Management & Configuration
Alumni Forwarding Address
Managing your Google@Wharton Gmail Account (Students)
Forward Your Wharton Gmail to a Personal Mail Inbox (Students)
Send as your Wharton Short Address from your Personal Gmail (Students)
Send as your Alumni Forwarding Address (Students)
Setting Up an Out-of-Office/Vacation Message in Gmail
Retrieve Complete Headers from an Email
Set Your Primary Email Address in Penn Directory
Back Up Wharton Account Data using Google Takeout (Students)
Transfer/Backup Wharton Email to a Personal Account (Students)
Export & Transfer Messages from Mail on Mac (Students)
Configuring Outlook for Gmail (Students)
MacMail for Google@Wharton (Students)
Accessing a Wharton Group Email Account (Students)
Mailing Lists: Overview
Spam Filtering Overview
Class Lists
Add/Remove M365 on Mobile
Course Class Lists
Common Problems When Forwarding Email
PennO365 Shared Mailboxes
Wharton Mailing Lists
Mailing Lists: Approving Messages for Moderated Lists (For Students)
Mailing List Security Update
Mailing Lists
Calendars
Wharton Calendar Overview (Students)
Additional Access
Wharton Computing Student Resources
Cloud Storage Options (Students & Staff)
AWS Linked Accounts and Budget Codes
GMail Delivery Delays
AWS Best Practices
Canvas & Learning Tools
Canvas Help for Faculty and Staff
Canvas Basics
Requesting a Canvas site for a Wharton Course
Getting around in Canvas
Communicating through Canvas
Copying from one Canvas site to another
Accessing NameCoach in Canvas (Instructors)
Accounts and Access
Accessing old course sites
Adding users to a Canvas site
Canvas app (for instructors)
Canvas course site visibility settings
Managing notifications in Canvas (for instructors)
Appointments and Groups
All about appointment sign-ups
All about Canvas groups (for instructors)
Assignments and Quizzes
All About Assignments
All about quizzes (Classic)
All about New Quizzes
Delivering online exams (in-person)
Exam accommodations
Respondus LockDown Browser (for instructors)
Administering and Troubleshooting Online Exams
Setting Up Assignments Requiring Student Collaboration in FeedbackFruits
Gradescope
Files and Folders
All About Files and Folders
Updated
Linking to Articles and Files
Using Study.Net
Grading & Attendance
Setting Up aPlus+ Attendance in Canvas (Instructors)
Using aPlus+ Attendance in Canvas (Instructors)
Using aPlus+ in the Classroom (Instructors)
Managing Student Absence Requests with aPlus+ Attendance in Canvas (Instructors)
All about grading
Grading: advanced features
Blueprint Sites in Canvas
Canvas Help for Students
Apps and Learning Tools
Canvas Student Mobile Apps
Using web browsers with Learning Tools
Respondus LockDown Browser for Personal Devices (Students)
Wharton Attendance, Absence, and Video Requests (For Students)
Accessing NameCoach in Canvas (Students)
Ed Discussion for Students
Getting started with aPlus+ Attendance in Canvas (Students)
Working with Canvas
Canvas Access and Course Sites
All about Canvas Groups (Students)
Assignments and Quizzes
Calendar and Appointment Sign-ups
Class Recordings
Files, folders and Study.Net materials
Updated
Submitting Videos on Canvas
Viewing Class Recordings in Canvas
Managing notifications in Canvas (Students)
Preparing to Take an Online Exam
How To Customize Your Canvas Dashboard
Using FeedbackFruits
Completing a FeedbackFruits Peer Evaluation
Viewing Feedback in a FeedbackFruits Peer Evaluation
Learning Lab
Backtester
Backtester: How to Access
Capital Budgeting
Change Management Simulation
Change Management Simulation: Access the Next Scenario
Customer Centricity
Customer Centricity: How to Access
FutureView
FutureView: Accessing the Simulation
GIST
GIST: How to Access
IdeaMachine
IEMAV
IEMAV: How to Access
Intermap
Intermap: How to Access
Macrosim
MacroSim Practice: How to Access
Marketspace
Marketspace: How to Access
Rules of Engagement (ROE)
Rules of Engagement (ROE): How to Access
Rules of Engagement (ROE): Troubleshooting Issues
SABRE
SABRE: Accessing the Simulation
Startup Game
Startup Game: How to Access
Startup Game: I Can't Log In to Startup Game on my iPhone
Canvas Help for Remote Instruction
Video Conferences for Instruction
Upload Virtual Meeting Recordings
Asynchronous Teaching Using Canvas and Panopto
Exams for Remote Instruction - Faculty
Exams for Remote Instruction - Students
Online Presentations - Faculty
Online Presentations - Students
All about New Quizzes
Learning Tools Help for Faculty
Creating peer evaluations using FeedbackFruits
Study.Net Materials: Faculty Requests
Instruction Center
Poll Everywhere on the Web: Best Practices
Using Web Browsers with Learning Tools
Ed Discussion for Faculty
Wharton Attendance, Absence, and Video Requests (For Instructors)
Apps & Collaboration
Course-related Software
think-cell Software
Canvas Student Apps
JMP Access and Troubleshooting Guide (Students)
Math Software: Matlab and Mathematica (Students)
Wharton Apps
MyPenn
Troubleshooting the Virtual Lab
Screencasting via Solstice
Video Conferences
WHOOPPEE (For Students)
WHOOPPEE (For Teaching Team Members)
MBA Pre-Term 2025 App
CampusGroups Connection Programs - Appointment scheduling (for UGR Students)
Class Recording Permissions (For Students)
Class Recording Permissions (For Faculty)
Software for Working & Learning
Useful Mobile Apps at Wharton
Close an Unresponsive App
Microsoft 365 University
Working with PDF Files using Adobe
LinkedIn Learning Video Tutorials
A Guide to Remote Working - Staff
Parallels Desktop for Mac
Dropbox for Business
Using Licensed Adobe Products at Wharton
Creating an Adobe ID
Adobe Activation Error
SumatraPDF - Default Classroom PDF Reader
Penn+Box
Microsoft Teams
PennFlex Phone
WeConnect
WeConnect for Wharton Executive Education
Dropbox Changes
Slack at Wharton
Slack at Wharton Overview
Inviting Someone to Slack at Wharton
University Retires LastPass Password Manager
Portals & Clubs
MyWharton
MyWharton Update
New
MyWharton - Dashboards and Widgets
New
MyWharton - Directory
New
MyWharton - Events and Calendar
New
MyWharton - Personal Settings
New
MyWharton - Tools
New
Student Clubs
Club Websites and Club Email Account Information (Students)
Submitting an Event in CampusGroups (Officers Only)
Using the CampusGroups Calendar (Undergrads)
Using the CampusGroups Calendar for MBA Co-Curricular Events
Consultation & Services
Research
Wharton Research IT
Surveys and Analysis
Qualtrics Account
Setting Qualtrics Up for PennKey Authentication
Campus Research Resources
Accessing Wharton Research Data Services (WRDS)
Wharton Production
Preparing for Your Wharton Production Project
Wharton Production Services
Submitting a Production Request
Video Submission Guidelines for the Non-Professional
Personal Computing & Devices
Faculty Offboarding To-Do List
Setting Up & Managing Devices
Whartonization Guide: Start Here
Faculty Whartonization Guide
Caring For Your Laptop
Virtual Tech Center Appointments (Students)
Technology Support Options (Students)
Laptop Buying Guide (Students)
Student Support Quick Start Guide
Buying Guide - Can I use my current / company computer? (Students)
Penn Educational Discounts for Technology Purchases
Mobile Device Buying Guide
Virus & Security
Two-Step Verification
Two-Step Verification (Google Accounts)
Two-Step Verification (PennKey Accounts)
Two-Step Verification: Start Here
Two-Step: Methods of Verification
Two-Step: Account Recovery
Two-Step: Best Practices & FAQ (Students)
Two-Step: New Device/Phone (Students)
Two-Step Verification (PennO365 Email Accounts)
Backing Up
Protecting Your Work (Students)
Backing Up: What Are the Best Solutions For You? (Students)
Safe Storage Options
Printing & Public Technologies
Public Computers & Technology
Group Study Rooms
Group Study Room Policies
Reserving Group Study Rooms (GSRs)
Reserving Group Study Rooms (GSRs) -- Wharton San Francisco
Using the Group Study Rooms (GSRs)
Troubleshooting Group Study Rooms (GSRs)
Using Wharton Public Computers
Bloomberg Terminals
Sending a Fax at Wharton
Charging your Devices
Borrowing Computers and Video Equipment (Students)
Life@Wharton / LCD Screen Help
Penn Library Computing Resources
Public Printing
Printing at Wharton: Options, Locations, and Cost
Mobile Printing: Print from Mobile and Laptop
Public Resources for Print, Scan, and Copy
Public Printing Tips and Tricks
Public Printing Troubleshooting
Conferencing & Collaborating
Video Conferences
Video and Audio Conference Calls
Video Conferences for Instruction
Classroom Technology
Using Technology in the Classrooms
Display and Screen Resolutions in Classrooms and Conference Rooms
Panopto Recording in the Classroom
Hybrid Instruction in Wharton Classrooms
Generative AI
Generative AI -- Best Practices and Resources
Logging into Copilot for the Web
Microsoft Copilot
Grammarly for Education
AI Tools at Wharton and Penn
ChatGPT Edu
AI Prompt Generation
Information Security
Policies, Standards, and Guidelines
Information Security Policy
Risk Review Standard
AI API Key Requirements
Travel Guidelines
Vulnerability Management Standard
Exception Standard
Slack Guidelines
Identity and Access Management Standard
Data Classification and Management Standard
Security Awareness
Phishing and Spam at Wharton
Technical Security Guides
Firewalls: What They Are & Why Use Them
Web Browser Security
Google Security & Privacy Checkups
Zoom Meeting Security
Virus and Threat Protection at Wharton
Managing Passwords (and more) at Penn
Creating Accessible Course Materials (Faculty)
Logging Into Wharton Computing Knowledge Base
Wharton Technology Onboarding Overview (Staff)
Clear Your Cache and Cookies
PhD Graduation Technology To-Do List
Classroom Updates (Faculty)
CrowdStrike BlueScreen Issue
CampusGroups Events: Checking in Attendees
aPlus+ Attendance Accessibility Concerns
Summer 2025 Technology Updates - Faculty
ISC Datacenter Maintenance - 8/1 - 8/3
Full PDF Download
Home
Accounts, Access & Email
Information on creating and managing accounts, accessing online tools and email.
Account Overview
(9)
PennKey Accounts
()
Wharton Gmail Overview (Students)
()
Penn Students Taking a Wharton Class
()
Department Website Faculty Profile
()
Wharton Computing Accounts & System Policies
()
See More
Account Management
(7)
Create Your Wharton Account
()
Change or Reset your Password
()
Change Your PennKey Username
()
Wharton Passwords: Guidelines and Tips
()
Two-Step Verification: Start Here
()
See More
Email Management & Configuration
(24)
Alumni Forwarding Address
()
Managing your Google@Wharton Gmail Account (Students)
()
Forward Your Wharton Gmail to a Personal Mail Inbox (Students)
()
Send as your Wharton Short Address from your Personal Gmail (Students)
()
Send as your Alumni Forwarding Address (Students)
()
See More
Calendars
(1)
Wharton Calendar Overview (Students)
()
Additional Access
(3)
Wharton Computing Student Resources
()
Cloud Storage Options (Students & Staff)
()
AWS Linked Accounts and Budget Codes
()
GMail Delivery Delays
AWS Best Practices