Wharton Knowledge Base
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Home
Glossary
Working & Teaching
Teaching
Planning an Online Course
Video Conferences for Instruction
In-Person to Remote Instruction
Remote Teaching Checklist
Inviting a Guest Speaker to a Video Conference
Online Presentations - Faculty
Exams for Remote Instruction - Faculty
Hybrid Instruction in Wharton Classrooms
All about New Quizzes
Exam Accommodations
Remote Teaching
Zoom Reporting in Canvas
Faculty Technology Course Preparation
Learning
Online Presentations - Students
Exams for Remote Instruction - Students
Virtual Lab
Preparing to Take an Online Exam
Working
Remote Working Checklist
Wharton VPN
A Guide to Remote Working - Staff
Zoom Outlook Connector (Staff)
Generative AI -- Best Practices and Resources
Recordings
Asynchronous Teaching Using Canvas and Panopto
Upload Video Conference Recordings
Editing Videos in Panopto
Zoom recording autodelete (moved to Zoom Recordings article)
Zoom Recordings
Captioning Service
Meetings and Events
Video Conferences
Roles in a Video Conference
Video Conference Features
Planning a Virtual Event
Zoom
Logging into Zoom
Activating Your Zoom Account
Installing the Outlook Add-in for Zoom
Sharing Your iPad or iPhone Screen with Zoom
Wharton Virtual Backgrounds
Using Zoom Webinars
Zoom AI Companion
BlueJeans
Video Conference Breakout Rooms
File Sharing and Collaboration
Connections - Wired & WiFi
Wireless
Wireless Network Overview
Troubleshooting WiFi (AirPennNet) Issues
Virtual Private Network (VPN)
Wharton VPN
University VPN
Connecting to the Network Drive: Faculty and Staff
Accounts, Access & Email
Account Overview
PennKey Accounts
Google@Wharton Overview (Students)
Penn Students Taking a Wharton Class
Department Website Faculty Profile
Wharton Computing Accounts & System Policies
Graduating Students: Account Closing Dates
Google@Wharton (Faculty and Staff)
Google@Wharton Account Migration
Account Management
Create Your Wharton Account
Change or Reset your Password
Change Your PennKey Username
Wharton Passwords: Guidelines and Tips
Two-Step Verification: Start Here
Exchange Students Account Closing To-Do List
Graduation Technology To-Do List
Email Management & Configuration
Alumni Forwarding Address
Managing your Google@Wharton Gmail Account (Students)
Forward Your Wharton Gmail to a Personal Mail Inbox (Students)
Send as your Wharton Short Address from your Personal Gmail (Students)
Setting Up an Out-of-Office/Vacation Message in Gmail
Retrieve Complete Headers from an Email
Set Your Primary Email Address in Penn Directory
Back Up Wharton Account Data using Google Takeout (Students)
Transfer/Backup Wharton Email to a Personal Account (Students)
Export & Transfer Messages from Mail on Mac (Students)
Configuring Outlook for Gmail (Students)
MacMail for Google@Wharton (Students)
Accessing a Wharton Group Email Account (Students)
Spam Filtering Overview
Add/Remove M365 on Mobile
Course Class Lists
Common Problems When Forwarding Email
PennO365 Shared Mailboxes
Mailing Lists
Wharton Mailing List Migration Updates April 2026
Mailing Lists: Overview
Wharton Mailing Lists
Class Lists
Mailing Lists: Confirming a Message
Mailing Lists: Moderating a Message
Calendars
Wharton Calendar Overview (Students)
Additional Access
Wharton Computing Student Resources
Cloud Storage Options (Faculty, Students, & Staff)
AWS Linked Accounts and Budget Codes
AWS Best Practices
Canvas & Learning Tools
Canvas Help for Faculty and Staff
Canvas Basics
Requesting a Canvas site for a Wharton Course
Getting around in Canvas
Communicating through Canvas
Copying from one Canvas site to another
Accessing NameCoach in Canvas (Instructors)
Accounts and Access
Accessing old course sites
Adding users to a Canvas site
Canvas app (for instructors)
Canvas course site visibility settings
Managing notifications in Canvas (for instructors)
Appointments and Groups
All about appointment sign-ups
All about Canvas groups (for instructors)
Assignments and Quizzes
All About Assignments
All about quizzes (Classic)
All about New Quizzes
Delivering online exams (in-person)
Exam accommodations
Respondus LockDown Browser (for instructors)
Administering and Troubleshooting Online Exams
Setting Up Assignments Requiring Student Collaboration in FeedbackFruits
Gradescope
Files and Folders
All About Files and Folders
Linking to Articles and Files
Using Study.Net
Grading & Attendance
Setting Up aPlus+ Attendance in Canvas (Instructors)
Using aPlus+ Attendance in Canvas (Instructors)
Using aPlus+ in the Classroom (Instructors)
Managing Student Absence Requests with aPlus+ Attendance in Canvas (Instructors)
All about grading
Grading: advanced features
Blueprint Sites in Canvas
Canvas Help for Students
Apps and Learning Tools
Canvas By Instructure Mobile Apps
Respondus LockDown Browser for Personal Devices (Students)
Using web browsers with Learning Tools
Wharton Attendance, Absence, and Video Requests (For Students)
NameCoach Now Retired
Ed Discussion for Students
Panopto Submission Assignment for students
Getting started with aPlus+ Attendance in Canvas (Students)
Working with Canvas
Canvas Access and Course Sites
All about Canvas Groups (Students)
Assignments and Quizzes
Calendar and Appointment Sign-ups
Class Recordings
Files, folders and Study.Net materials
Submitting Videos on Canvas
Viewing Class Recordings in Canvas
Managing notifications in Canvas (Students)
Preparing to Take an Online Exam
How To Customize Your Canvas Dashboard (For Students)
Using FeedbackFruits
Completing a FeedbackFruits Peer Evaluation
Viewing Feedback in a FeedbackFruits Peer Evaluation
Learning Lab
Getting Help for Simulations Used at Wharton
Canvas Help for Remote Instruction
Video Conferences for Instruction
Upload Virtual Meeting Recordings
Asynchronous Teaching Using Canvas and Panopto
Exams for Remote Instruction - Faculty
Exams for Remote Instruction - Students
Online Presentations - Faculty
Online Presentations - Students
All about New Quizzes
Learning Tools Help for Faculty
Creating peer evaluations using FeedbackFruits
Study.Net Materials: Faculty Requests
Instruction Center
Poll Everywhere on the Web: Best Practices
Using Web Browsers with Learning Tools
Ed Discussion for Faculty
Harmonize Discussions for Instructors
Wharton Attendance, Absence, and Video Requests (For Instructors)
Blueprint Articles
Should I Use a Blueprint?
Working with Canvas Blueprint Sites
Apps & Collaboration
Course-related Software
thinkcell
Canvas Student Apps
JMP Access and Troubleshooting Guide
Software: MATLAB and Mathematica
Wharton Apps
Troubleshooting the Virtual Lab
Screencasting via AirServer & Solstice
Video Conferences
WHOOPPEE (For Students)
WHOOPPEE (For Teaching Team Members)
MBA Pre-Term 2026 App
CampusGroups Connection Programs - Appointment scheduling (for UGR Students)
Class Recording Permissions (For Students)
Class Recording Permissions (For Faculty)
Software for Working & Learning
Useful Mobile Apps at Wharton
Close an Unresponsive App
Microsoft 365 University
Working with PDF Files using Adobe
LinkedIn Learning Video Tutorials
A Guide to Remote Working - Staff
Parallels Desktop for Mac
Dropbox for Business
SumatraPDF - Default Classroom PDF Reader
Penn+Box
Microsoft Teams
PennFlex Phone
WeConnect
WeConnect for Wharton Executive Education
Dropbox Account Exception Request
Creating a File Submissions Folder in Dropbox
AWS at Wharton
AWS Best Practices
AWS Linked Accounts and Budget Codes
Requesting a AWS Linked Account
AWS at Wharton Guardrails
Halo at Wharton
Halo at Wharton
Halo User Documentation
Financial Operations Requests
Halo User Portal
Halo Agent Documentation
Halo Agent Application Homescreen and Navigation
Halo Ticket Anatomy
Working with Tickets in Halo
Creating a New Ticket as a Halo Agent
Emailing from a Halo Ticket
Financial Operations Ticket Statuses
Canned Text in Halo
Followers and Following a Ticket
Slack at Wharton
Slack at Wharton Overview
Inviting Someone to Slack at Wharton
Portals & Clubs
MyWharton
MyWharton
MyWharton - Dashboards and Widgets
MyWharton - Directory
MyWharton - Events and Calendar
MyWharton - Personal Settings
MyWharton - Tools
MyWharton - Tasks
MyWharton - Announcements
Student Clubs
Club Websites and Club Email Account Information (Students)
Submitting an Event in CampusGroups (Officers Only)
Using the CampusGroups Calendar (Undergrads)
Using the CampusGroups Calendar for MBA Co-Curricular Events
Consultation & Services
Research
Wharton Research IT
Surveys and Analysis
Qualtrics Account
Setting Qualtrics Up for PennKey Authentication
Campus Research Resources
Accessing Wharton Research Data Services (WRDS)
Wharton Production
Preparing for Your Wharton Production Project
Wharton Production Services
Submitting a Production Request
Video Submission Guidelines for the Non-Professional
Personal Computing & Devices
Faculty Offboarding To-Do List
Setting Up & Managing Devices
Whartonization Guide: Start Here
Faculty Whartonization Guide
Caring For Your Laptop
Virtual Tech Center Appointments (Students)
Technology Support Options (Students)
Laptop Buying Guide (Students)
Student Support Quick Start Guide
Buying Guide - Can I use my current / company computer? (Students)
Penn Educational Discounts for Technology Purchases
Mobile Device Buying Guide
Virus & Security
Two-Step Verification
Two-Step Verification (Google Accounts)
Two-Step Verification (PennKey Accounts)
Two-Step Verification: Start Here
Two-Step: Methods of Verification
Two-Step: Account Recovery
Two-Step: Best Practices & FAQ (Students)
Two-Step: New Device/Phone (Students)
Two-Step Verification (PennO365 Email Accounts)
Backing Up
Protecting Your Work (Students)
Backing Up: What Are the Best Solutions For You? (Students)
Safe Storage Options
Printing & Public Technologies
Add and Reserve STAT ARB Conference Rooms
Public Computers & Technology
Group Study Rooms
Group Study Room Policies
Reserving Group Study Rooms (GSRs)
Reserving Group Study Rooms (GSRs) -- Wharton San Francisco
Using the Group Study Rooms (GSRs)
Troubleshooting Group Study Rooms (GSRs)
Using Wharton Public Computers
Bloomberg Terminals
Sending a Fax at Wharton
Charging your Devices
Borrowing Computers and Video Equipment (Students)
Life@Wharton / LCD Screen Help
Penn Library Computing Resources
Public Printing
Enroll in PaperCut with your PennCard
Printing from Laptop or Mobile Device
Printing from Public Computers at Wharton
Printing at Wharton: Options, Locations, and Cost
Public Resources for Print, Scan, and Copy
Public Printing Tips and Tricks
Conferencing & Collaborating
Video Conferences
Video and Audio Conference Calls
Video Conferences for Instruction
Classroom Technology
Using Technology in the Classrooms
Display and Screen Resolutions in Classrooms and Conference Rooms
Panopto Recording in the Classroom
Hybrid Instruction in Wharton Classrooms
Printing for Faculty, Staff & PhD Students
Generative AI
General Guidance
Generative AI: Best Practices and Resources
AI Coding Assistants at Wharton: Safe Use Guidance
Agentic AI Guidelines
AI Prompt Generation
Wharton AI Tools Guide
Copilot
Microsoft Copilot
Logging into Copilot for the Web
ChatGPT
OpenAI: ChatGPT and Codex
Lecture Recall for Faculty
Lecture Recall for Students
Claude
Anthropic: Claude and Claude Code
Migrating your Claude Account
Other Tools
Google Gemini
Grammarly for Education
PennChat
Information Security
Policies, Standards, and Guidelines
Information Security Policy
Risk Review Standard
AI API Key Requirements
Travel Guidelines
Vulnerability Management Standard
Exception Standard
Slack Guidelines
Identity and Access Management Standard
Data Classification and Management Standard
Email and Content Access Standard
Change Enablement Standard
Security Awareness and Training Standard
Data Retention and Disposal Standard
DNS Standard
Data Flow Diagrams
Firewalls: What They Are & Why Use Them
Google Security & Privacy Checkups
Information Security Glossary
LogicGate Risk Review Guide
Managing Passwords (and more) at Penn
Phishing and Spam at Wharton
Virus and Threat Protection at Wharton
Web Browser Security
Zoom Meeting Security
LogicGate Risk Acceptance Guide
Contact Wharton Computing
Creating Accessible Course Materials (Faculty)
Logging Into Wharton Computing Knowledge Base
Wharton Technology Onboarding Overview (Staff)
Clear Your Cache and Cookies
PhD Graduation Technology To-Do List
Classroom Updates (Faculty)
CampusGroups Events: Checking in Attendees
New Technology Procurement Guide
aPlus+ Attendance Accessibility Concerns
ISC Datacenter Maintenance - 2/1
Wharton MBA Student Technology
Full PDF Download
Home
Accounts, Access & Email
Calendars
Articles
Wharton Calendar Overview (Students)
How students use the Wharton Calendar to manage schedules, events, classes, appointments, and important academic deadlines.