Updated Articles

  1. Wharton Passwords: Guidelines and Tips

    Tips and guidelines for creating Wharton and PennKey passwords.
  2. Troubleshooting the Virtual Lab

    Here are common problems, and possible solutions, you may encounter connecting to the Virtual Lab . Error Messages "The desktop is currently not available. Please try connecting to this desktop again later ..." The Virtual Lab is currently s...
  3. Virus and Threat Protection at Wharton

    The University of Pennsylvania offers threat protection and antivirus software solutions for faculty, staff, and students for both managed and unmanaged computers. How To Protect Yourself Against Viruses Be Aware of Sites & Attachments As compu...
  4. Lecture Recall for Faculty

    Lecture Recall for Faculty Lecture Recall is a ChatGPT EDU–powered tool for students. It supports review, search, and reflection on course content by providing an AI chat interface tailored specifically to your course materials. Then, when stude...
  5. Halo Agent Application Homescreen and Navigation

    This article covers the basics for navigating the Halo Agent application. Before You Start   You will need the following before you can complete this task:  An active Halo agent account ...
  6. Caring For Your Laptop

    How to take care of your laptop.
  7. How To Customize Your Canvas Dashboard (For Students)

    Instructions on how students can customize their Canvas dashboard and make it easier to find their courses. Students can also search for recent course activities and create Course Card nicknames.
  8. MyWharton - Events and Calendar

    Discover how to manage your schedule with MyWharton’s Events and Calendar tools. Learn how to view academic deadlines, campus activities, and personalize your calendar settings.
  9. Canned Text in Halo

    Canned text in Halo allows you to quickly include saved text in a reply to a ticket (ZenDesk users: these are like macros in ZenDesk). Examples of canned text include: A solution to a common problem. Frequently used instructions....
  10. Whartonization Guide: Start Here

    Get started at Wharton with setup steps for Wi-Fi, email, software, apps, and tech tools.