Updated Articles

  1. A Guide to Remote Working - Staff

    Working from home has a few requirements that differ from working in the office. This article covers some of the basic things you should have in place before you consider working from home. Have computer you can use for remote work This can be...
  2. Class Recording Permissions (For Faculty)

    Set your class policy on class videos and grant permissions to students in this Wharton Computing developed and supported Canvas tool.
  3. Working with Tickets in Halo

    As an agent in Halo, you'll spend most of your time interacting with tickets in Halo. Halo offers robust access control, which is a fancy way of saying some tickets will not be visible to you. The Halo interface, and the basics covered here, ...
  4. Halo Ticket Anatomy

    This article explains the various parts of a Halo ticket. It is important to note that there are many types of tickets in Halo, and they all don't look exactly a like. They will all, however, share the same basic structure. Before You Sta...
  5. Followers and Following a Ticket

    There will be times when you want to be kept in the loop on a ticket that you aren't actively working on. Following a ticket in Halo BCCs you (or who ever you added to the follower list) on all public messages on that ticket. This article covers ...
  6. Using Technology in the Classrooms

    Detailed instructions on using the classroom technology.
  7. Adding users to a Canvas site

    Adding users to a Canvas Site
  8. Setting Up aPlus+ Attendance in Canvas (Instructors)

    Get started with aPlus+ Attendance in Canvas for Wharton faculty. Learn how to configure attendance tools, authorize access, manage sessions, and sync with Gradebook—all while streamlining student check-ins and absence tracking.
  9. AI Tools at Wharton and Penn

    This article provides information on using Generative AI tools available through Wharton.  Penn's ISC also has information on Generative AI tools at Penn . Generative AI Tools at Penn and Wharton Generative AI tools are fast becoming a t...
  10. Dropbox for Business

    Dropbox for Business is now available to Wharton students currently enrolled in our Summer 2019 pilot. Dropbox is a cloud storage and collaboration service that allows students to access, store, synchronize, and share documents from any device.