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Computing Knowledge Base
  • Home
  • Glossary
  • Working & Teaching
    • Teaching
      • Planning an Online Course
      • Video Conferences for Instruction
      • In-Person to Remote Instruction
      • Remote Teaching Checklist
      • Inviting a Guest Speaker to a Video Conference
      • Online Presentations - Faculty
      • Exams for Remote Instruction - Faculty
      • Hybrid Instruction in Wharton Classrooms
      • Web Conferencing Equipment - Buyers Guide
      • All about New Quizzes
      • Exam Accommodations
      • Pivoting Your Class to Remote
    • Learning
      • Online Presentations - Students
      • Exams for Remote Instruction - Students
      • Virtual Lab
      • Preparing to Take an Online Exam
    • Working
      • Remote Working Checklist
      • Wharton VPN
      • A Guide to Remote Working - Staff
      • Zoom Outlook Connector (Staff)
    • Recordings
      • Asynchronous Teaching Using Canvas and Panopto
      • Upload Video Conference Recordings to Canvas
      • Editing Videos in Panopto
      • Zoom recording autodelete to be enabled on 1/20/21
      • Zoom Recordings
      • Captioning Service
    • Meetings and Events
      • Activating Your Zoom Account
      • Video Conferences
      • Roles in a Video Conference
      • Video Conference Features
      • Planning a Virtual Event
      • Zoom
        • Logging into Zoom
        • Zoom FAQ
        • Installing the Outlook Add-in for Zoom
        • Sharing Your iPad or iPhone Screen with Zoom
        • Wharton Virtual Backgrounds
        • Using Zoom Webinars
        • Checklist for Migrating Staff and Faculty Wharton Zoom Accounts to Penn
      • BlueJeans
        • BlueJeans FAQ
      • Video Conference Breakout Rooms
    • NGSS Planned System Outage
    • Wharton Applications Scheduled Maintenance - 12/9/22
  • Connections - Wired & WiFi
    • Wireless
      • Wireless Network Overview
      • Troubleshooting WiFi (AirPennNet) Issues
    • Virtual Private Network (VPN)
      • Wharton VPN
      • Find your VPN Client Version Number
    • Connecting to the Network Drive: Faculty and Staff
  • Accounts, Access & Email
    • Account Overview
      • Understanding Your Accounts (Students)
      • PennKey Accounts
      • Wharton Gmail Overview (Students)
      • Penn Students Taking a Wharton Class
      • Department Website Faculty Profile
      • Wharton Computing Accounts & System Policies
      • Graduating Students: Account Closing Dates
    • Account Management
      • Create Your Wharton Account
      • Change or Reset your Password
      • Change Your PennKey Username
      • Wharton Passwords: Guidelines and Tips
      • Two-Step Verification: Start Here
      • Exchange Students Account Closing To-Do List
      • Graduation Technology To-Do List
    • Email Management & Configuration
      • Alumni Forwarding Address
      • Managing your Google@Wharton Gmail Account (Students)
      • Forward Your Wharton Gmail to a Personal Mail Inbox (Students)
      • Send as your Wharton Short Address from your Personal Gmail (Students)
      • Send as your Alumni Forwarding Address (Students)
      • Setting Up an Out-of-Office/Vacation Message in Gmail
      • Retrieve Complete Headers from an Email
      • Set Your Primary Email Address in Penn Directory
      • Back Up Wharton Account Data using Google Takeout (Students)
      • Transfer/Backup Wharton Email to a Personal Account (Students)
      • Export & Transfer Messages from Mail on Mac (Students)
      • Configuring Outlook for Gmail (Students)
      • MacMail for Google@Wharton (Students)
      • Accessing a Wharton Group Email Account (Students)
      • Mailing Lists: Overview
      • Spam Filtering Overview
      • Guide to Phishing and Spam
      • Cohort and Class Lists
      • Add/Remove O365 on Mobile
      • Common Problems Forwarding to Gmail
      • Mailing Lists: Approving Messages for Moderated Lists (For Students)
    • Calendars
      • Wharton Calendar Overview (Students)
    • Additional Access
      • Wharton Computing Student Resources
      • Cloud Storage Options (Students & Staff)
      • AWS Linked Accounts and Budget Codes
    • PennKey Password Syncing
    • Email Phish - Research Scam
    • GMail Delivery Delays
    • AWS Best Practices
  • Canvas & Learning Tools
    • Canvas Help for Faculty and Staff
      • Canvas Basics
        • Requesting a Canvas site
        • Getting around in Canvas
        • Communicating through Canvas
        • Copying from one Canvas site to another
      • Accounts and Access
        • Accessing old course sites
        • Adding users to a Canvas site
        • Canvas app (for instructors)
        • Canvas course site visibility settings
      • Appointments and Groups
        • All about appointment sign-ups
        • All about Canvas groups (for instructors)
      • Assignments and Quizzes
        • All About Assignments
        • All about quizzes (Classic)
        • All about New Quizzes
        • Delivering online exams (in-person)
        • Exam accommodations
        • Respondus LockDown Browser (for instructors)
      • Files and Folders
        • All About Files and Folders
        • Linking to Articles and Files
      • Grading
        • All about grading
        • Grading: advanced features
      • Accessing NameCoach in Canvas (Instructors)
      • Ed Discussion for Faculty
    • Canvas Help for Students
      • Apps and Learning Tools
        • Canvas Student Mobile Apps
        • Using Bitdefender with Learning Tools
        • Using Safari with Learning Tools
        • Respondus LockDown Browser for Personal Devices (Students)
        • Wharton Attendance, Absence, and Video Requests (For Students)
        • Accessing NameCoach in Canvas (Students)
        • Ed Discussion for Students
      • Working with Canvas
        • Canvas Access and Course Sites
        • All about Canvas Groups (Students)
        • Assignments and Quizzes
        • Calendar and Appointment Sign-ups
        • Class recordings
        • Files, folders and Study.Net materials
        • Submitting Videos on Canvas
        • Viewing Class Recordings in Canvas
        • Managing notifications in Canvas
        • Preparing to Take an Online Exam
      • Using FeedbackFruits
        • Completing a FeedbackFruits Peer Evaluation
        • Viewing feedback in a FeedbackFruits peer evaluation
    • Learning Lab
      • Backtester
        • Backtester: How to Access
      • Change Management Simulation
        • Change Management Simulation: Access the Next Scenario
      • Customer Centricity
        • Customer Centricity: How to Access
      • FutureView
        • FutureView: Accessing the Simulation
      • GIST
        • GIST: How to Access
      • IEMAV
        • IEMAV: How to Access
      • Intermap
        • Intermap: How to Access
      • Macrosim
        • MacroSim Practice: How to Access
      • Marketspace
        • Marketspace: How to Access
      • Rules of Engagement (ROE)
        • Rules of Engagement (ROE): How to Access
        • Rules of Engagement (ROE): Troubleshooting Issues
      • SABRE
        • SABRE: Accessing the Simulation
      • Startup Game
        • Startup Game: How to Access
        • Startup Game: I Can't Log In to Startup Game on my iPhone
    • Canvas Help for Remote Instruction
      • Video Conferences for Instruction
      • Upload Virtual Meeting Recordings to Canvas
      • Asynchronous Teaching Using Canvas and Panopto
      • Exams for Remote Instruction - Faculty
      • Exams for Remote Instruction - Students
      • Online Presentations - Faculty
      • Online Presentations - Students
      • All about New Quizzes
    • Learning Tools Help for Faculty
      • Creating peer evaluations using FeedbackFruits
      • Study.Net Materials: Faculty Requests
      • Using Safari with learning tools
      • Wharton Attendance, Absence, and Video Requests (For Instructors)
  • Apps & Collaboration
    • Course-related Software
      • think-cell Software
      • Canvas Student Apps
      • JMP Access and Troubleshooting Guide (Students)
      • Math Software: Matlab and Mathematica (Students)
    • Wharton Apps
      • Troubleshooting the Virtual Lab
      • Screencasting via Solstice
      • Video Conferences
      • WHOOPPEE (For Students)
      • WHOOPPEE (For Teaching Team Members)
      • MyPenn
      • MBA Pre-Term 2022 App
      • Wharton Attendance and Video Requests (For Instructors)
      • Wharton Attendance, Absence, and Video Requests (For Students)
      • CampusGroups Connection Programs - Appointment scheduling (for UGR Students)
    • Software for Working & Learning
      • Useful Mobile Apps at Wharton
      • Close an Unresponsive App
      • Office 365 University
      • Working with PDF Files using Adobe
      • LinkedIn Learning Video Tutorials
      • A Guide to Remote Working - Staff
      • Parallels Desktop for Mac
      • Dropbox for Business
      • Using Licensed Adobe Products at Wharton
      • Creating an Adobe ID
      • Adobe Activation Error
      • SumatraPDF - Default Classroom PDF Reader
      • Classroom PC Applications
      • Penn+Box
    • Microsoft Teams
    • PennFlex Phone
  • Portals & Clubs
    • MyWharton
      • MyWharton Guides
        • MyWharton Guide
        • MBA MyWharton Features Overview
        • Undergraduate MyWharton Features Overview
        • WEMBA MyWharton Features Overview
        • MyWharton for UGR Students
        •  MyWharton Video Tips
      • MyWharton Calendar
        • Calendar Overview
        • Submit or Delete Calendar Events
        • Submit and Delete Events to MyWharton through CampusGroups
      • Notifications and Customization in MyWharton
        • Join, Leave, or Manage Notifications for a Club (Group Feature)
        • Customizing MyWharton
        • Update Your Profile
      • Communicating in MyWharton
        • Communicating in MyWharton
    • Student Clubs
      • Club Websites and Club Email Account Information (Students)
      •  Submitting an Event in CampusGroups (Officers Only)
      •  Using the CampusGroups Calendar (Undergrads)
      • Using the CampusGroups Calendar for MBA Co-Curricular Events
  • Consultation & Services
    • Research
      • Wharton Research IT
      • Surveys and Analysis
        • Qualtrics from JSON Data
        • Running a Longitudinal Study in Qualtrics
        • Qualtrics Account
        • Conditional Logic with Date and Time in Qualtrics
      • Campus Research Resources
        • Accessing Wharton Research Data Services (WRDS)
        • Penn's Gartner Portal
    • Wharton Production
      • Preparing for Your Wharton Production Project
      • Wharton Production Services
      • Submitting a Production Request
      • Video Submission Guidelines for the Non-Professional
  • Personal Computing & Devices
    • Virus & Security
      • Wharton Computing - Security Guidelines
      • Antivirus Software: How To Protect Yourself Against Viruses
      • Virus Removal Procedure
      • Firewalls: What They Are & Why Use Them
      • Threat Protection/Antivirus Software at Wharton
      • LastPass: Managing Passwords (and more) at Penn
      • Google Login Challenge: How, When, and Why
      • Google Security & Privacy Checkups
      • LastPass Security Breach
    • Backing Up
      • Protecting Your Work (Students)
      • Backing Up: What Are the Best Solutions For You? (Students)
    • Two-Step Verification
      • Two-Step Verification (Google Accounts)
      • Two-Step Verification (PennKey Accounts)
      • Two-Step Verification: Start Here
      • Two-Step: Methods of Verification
      • Two-Step: Account Recovery
      • Two-Step: Best Practices & FAQ (Students)
      • Two-Step: New Device/Phone (Students)
      • Two-Step Verification (PennO365 Email Accounts)
    • Setting Up & Managing Devices
      • Whartonization Guide: Start Here
      • Caring For Your Laptop
      • Virtual Tech Center Appointments (Students)
      • Technology Support Options (Students)
      • Laptop Buying Guide (Students)
      • Student Support Quick Start Guide
      • Buying Guide - Can I use my current / company computer? (Students)
      • Penn Educational Discounts for Technology Purchases
      • Mobile Device Buying Guide
    • Safe Storage Options
  • Printing & Public Technologies
    • Computing Availability During COVID-19
    • Public Computers & Technology
      • Group Study Rooms
        • Group Study Room Policies
        • Reserving Group Study Rooms (GSRs)
        • Reserving Group Study Rooms (GSRs) -- Wharton San Francisco
        • Using the Group Study Rooms (GSRs)
        • Booking a GSR After the Reservation Period
        • Troubleshooting Group Study Rooms (GSRs)
      • Using Wharton Public Computers
      • Bloomberg Terminals
      • Sending a Fax at Wharton
      • Charging your Devices
      • Renting and Borrowing Computers and Video Equipment (Students)
      • Life@Wharton / LCD Screen Help
      • Penn Library Computing Resources
    • Public Printing
      • Printing at Wharton: Options, Locations, and Cost
      • Public Resources for Print, Scan, and Copy
      • Print From Your Laptop to Wharton Printers
      • Mobile Printing: Print from Mobile and Laptop
      • Public Printing Tips and Tricks
      • Public Printing Troubleshooting
    • Conferencing & Collaborating
      • Video Conferences
      • Video Conferencing with SKYPE / Google Hangout
      • Video and Audio Conference Calls
      • Video Conferences for Instruction
    • Classroom Technology
      • Using Technology in the Classrooms
      • Display and Screen Resolutions in Classrooms and Conference Rooms
      • Panopto Recording in the Classroom
      • Hybrid Instruction in Wharton Classrooms
  • Gmail Delivery Issue: Mail From Wharton Classified as SPAM
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  • Canvas & Learning Tools
  • Learning Lab

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