New Articles

  1. Halo Agent Application Homescreen and Navigation

    This article covers the basics for navigating the Halo Agent application. Before You Start   You will need the following before you can complete this task:  An active Halo agent account ...
  2. Halo User Portal

    The Halo User Portal is where you can create and track Financial Operations requests. The portal has two sections: Located at the top of the Portal, the   Navigation Bar   has several links. Going from left to right, the links are: T...
  3. Financial Operations Ticket Statuses

    Halo supports a large number of ticket statuses. These status serve as an indication of the current state of a ticket, and can act as triggers for workflows. This article lists the ticket statuses for Financial Operations tickets in Halo and giv...
  4. Financial Operations Requests

    Financial Operations General Requests are created using Halo's user portal  (learn how to log in here ).  All financial operations requests from the following groups should be submitted via the portal: Wharton Computing Wharton Human Res...
  5. Halo at Wharton

    Halo is a third-party hosted “Enterprise Service Management” tool that we are rolling out here at Wharton.  Halo helps us deliver services to folks in a more efficient way. It easier to track the progress of the request for both the request...
  6. Zoom Security Guidelines

    The best way to deal with disruptive behavior in a Zoom meeting is to prevent it from happening in the first place. Here are Wharton's guidelines to secure your Zoom meetings and deal with disruptions in an active Zoom meeting. Penn Zoom De...
  7. Printing from Public Computers at Wharton

    Before You Start   You will need the following before you can complete this task:  An active PennCard PennKey credentials Sufficient funds in either Wharton print credit or PennCash This article provides information on using Wharton's ...
  8. Printing from Laptop or Mobile Device

    There are two ways to submit documents for print from a mobile device or laptop: Uploading directly to the PaperCut Portal Note: The PaperCut Portal is only available from on-campus locations (connected to AirPenn-Net) Emailing a docu...
  9. Email and Content Access Standard

    1. Introduction The Wharton School adopts this E-mail and Content Access Standard (this Standard) to protect the confidentiality, integrity, and availability of e-mail and document content stored in personal environments for systems managed...
  10. Enroll in PaperCut with your PennCard

    To print from your laptop or mobile device, you'll need to use PaperCut, the printing software at Wharton. The PaperCut portal is where you can manage documents you need to print. After you upload your document, you can release it from a Whart...