This article describes the background, usage, and simple troubleshooting for the Wharton Distance Learning Booths. If you are teaching from a GSR, you will encounter this system, which is made to simplify teaching to remote participants, and cut down on the number of things to touch in the room.
- A laptop with one of the following sets of jacks on it. These will likely be found on the sides or back of your laptop.
USB- C USB and HDMI
The Distance Learning Booth - Remote Teaching from a GSR
The Distance Learning Booth was designed with 2 goals in mind; create an AV system that makes it easier to teach to remote students, and design a system that requires very little contact.
The Distance Learning Booth, or DLB, was built to be easy to use with as little touch as possible. You will use your own laptop, which simplifies the setup to one or two cables, and keeps you from having to use the touch panel. The only device you will need to touch is your own. If you have a device that requires an adapter, you will need to supply your own. Classroom Support will not be able to supply you with an adapter. The GSR's installed PC cannot be used when the room is setup for remote teaching, the camera and mic will be disconnected.
- The room will turn on automatically when you enter. You do not need to use the touch panel to turn it on.
- Plug your laptop into either the single USB-C cable (preferred), or the pair of USB and HDMI cables. Do not use all three at the same time.
- Open the web conferencing application you will use to teach your class (Zoom, Bluejeans, etc.)
- In the web conferencing application's settings, select the following:
Camera – Logitech Webcam C930e
Microphone – Microphone (Blue Snowball)
Speaker – HD Video
Share your content with both remote and local students by sharing your screen within the web conferencing application.
If you need to adjust your volume, do so on your laptop.
When you finish your session, you do not need to turn the system off. Unplug the cables from your laptop, and the system will turn itself off a few minutes after you leave the room.
- Cleanliness - Wipe down the user cables before and after use.
- Clothing - Lighter neutral colors without patterns look best on camera.
- Connecting your laptop - If you have a USB-C jack on your laptop, we recommend using it. It's also a good idea to use the network cable at the hybrid lectern; it will provide a more reliable connection than WiFi.
- Annotation - If you have a tablet that you teach from, you can connect to the meeting from that device, then share its screen. Make sure to mute the microphone and speaker on your device to prevent feedback.
- Volume changes - If the system is too soft or too loud, make adjustments from the volume control on your laptop. The volume has been optimized for all users from the touch panel, and only minor changes should be necessary.
- No image showing anywhere - Try re-connecting the cable(s) to your laptop. If the USB-C is not working, try switching to the HDMI and USB (if available).
- My camera is not showing up on screen - It's important to connect to the cables to your laptop before opening Zoom or Bluejeans. Disconnect the cables, leave the meeting, then reconnect the cables, then open Zoom or Bluejeans.
- You cannot hear remote students / No audio from laptop - Make sure you selected HD Video as your speaker output in your web conferencing app's settings. Also, select HD Video as the audio output in you laptop's audio settings.
- Remote students cannot hear you - Make sure USB Audio is selected as your microphone in your web conferencing app's settings. Also, select USB Audio in your laptop's audio input settings.
- Feedback from local student laptops - If students in the room with you also join the web conference, they will need to mute both the microphone and speaker on their laptop to prevent loud squealing noises (called feedback).
- Nothing is working, what do I do? - Unplug from the hybrid system and just use your laptop for basic web conferencing and screen sharing. Contact Classroom Support to let us know you had a problem, we can help.
Scheduling a DLB
Facilities handles the scheduling of all Wharton DLBs. Need to schedule a room? Contact Facilities at email@example.com.
Call Classroom Support: 215-573-0402
Scheduling or room reservations: firstname.lastname@example.org